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A
Planning Specialist
Adventures AwaitRemote Planning Specialist guiding customers in creating personalized itineraries. Collaborating with teammates to respond to client requests and managing travel arrangements.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
teamworkpositive attitudeprofessional attitudeinnovationtimelinessflexibilitycreativityself-disciplineorganizational skillsstrong communication skills
Industry Keywords
client requeststravel arrangementsconcierge servicesclient preferencestravel documentsclient profile managementemergency support
About the role
Key responsibilities & impact- Exemplify our Core Values and Mission Statement.
- Foster teamwork by collaborating with and helping teammates with a positive and professional attitude.
- Surprising and delighting each client.
- Providing innovation on how we can be doing this better and more consistently.
- Responding to Client Requests and questions in a timely manner.
- Applying payments
- Managing travel changes and arrangements when necessary.
- Coordinating concierge-related details for clients such as dinner, spa, and touring reservations.
- Corresponding with clients on preferences, and relaying information to hotels/resorts.
- Preparing clients travel documents via electronic or hard copies.
- Managing client profile and bookings
- Serving as travel support/contact in case of emergency (may occur outside normal office hours)
Requirements
What you’ll need- Must be a driven self-starter, positive thinker, proactive, and trustworthy.
- Flexibility, creativity, self-discipline, strong organizational skills, and being action-oriented are essential for this role.
- Strong verbal and written communication skills
- High degree of autonomy with the capability of working remotely and without supervision.
Benefits
Comp & perks- Flexible work arrangements
- Professional development opportunities