Senior Training Specialist

Advarra

Senior Training Specialist at Advarra creating and delivering training events on software for clinical research. Responsible for documentation and managing multiple training projects with customers.

Posted 6/19/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $71,955 - $125,109 per yearWebsite

About the role

Key responsibilities & impact

Develop and deliver professional training events for customers and internal employees; demonstrate expertise in our software products as well as an understanding of customer workflows and unique configurations
Create and update training documentation, which includes training manuals, assessments, diagrams, PowerPoints, and other supporting materials
Serve as designated product owner for at least one Advarra technology product and be responsible for ensuring all training materials are updated to match the product release schedule
Become a software expert in multiple Advarra software application(s); stay up-to-date on new features and version changes
Develop an understanding of the clinical trial industry, including typical customer processes and standard operating procedures; provide guidance and share best practices with customers
Assist with administration of our Learning Management System, including advanced user access support across all LMS portals
Serve as an internal consultant to analyze teams’ training needs; suggest and lead projects to improve internal training and meet teams’ needs
Identify ways to improve existing training processes; suggest changes to enhance the customer and internal stakeholders’ training experience with Advarra
Conduct both in-person and web-based training events
Collaborate with eLearning team to develop new training offerings for various audiences and products
Provide product demonstrations to support the needs of the existing customer base and the business development team
Observe training sessions and provide feedback to other trainers, to help them develop new skills and strategies for training adults on software products
Be an active member of the Advarra community by preparing and conducting sessions for large groups at our industry conferences and regularly posting and responding in the community forum
Demonstrate responsiveness and sense of urgency in all customer interactions
Document bugs discovered in the system for future development
Regularly incorporates feedback into updating training offerings and documentation
Perform other job-related duties as assigned

Requirements

What you’ll need

Bachelor’s degree; equivalent relevant work experience may be considered in lieu of educational requirement
5+ years of training experience
Experience conducting effective and comprehensive training for software or other technical tools
Experience conducting virtual training via specialized tools such as Zoom, Adobe Connect, Teams, etc.
Experience in confidently delivering training virtually and in a traditional classroom setting

Benefits

Comp & perks

Health coverage
Paid holidays
Variable bonus eligible

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

training documentationtraining manualsassessmentsdiagramsPowerPointsproduct demonstrationstraining processesLMS administrationsoftware expertiseclinical trial processes

Soft Skills

communicationcollaborationresponsivenesssense of urgencyfeedback incorporationconsultationproject leadershipcustomer guidancetraining needs analysisadult training strategies

Certifications

Bachelor's degreetraining certification