Service Delivery Manager

Advansys

Service Delivery Manager ensuring successful delivery of services to clients and managing department leads at Advansys, enhancing operations through strategic solutions.

Posted 7/8/2026full-timeCairo • 🇪🇬 EgyptSeniorLeadWebsite

About the role

Key responsibilities & impact

Ensuring the successful delivery of software services to clients.
Manage department members to ensure timely and accurate customer deliveries.
Manage department members are following the internal processes, providing guidance as needed.
Support the regional business expansion strategies.
Provide improvement and innovation proposals to increase productivity and quality of work.
Support commercial team to prepare technical solutions and estimates for new project.
Oversee project progress, ensuring adherence to timelines and budgets.
Identifying and resolving issues or obstacles that may impact service delivery.
Maintaining effective communication with clients, providing regular updates, and addressing concerns.
Ensuring client satisfaction by meeting their needs and expectations.
Adhering to quality standards and best practices in software service delivery.
Cascade departmental target for each Senior Team lead/ Team Lead, provide guidance as needed.
Support commercial team to prepare technical solutions for new project.
Responsible for software team technical growth.

Requirements

What you’ll need

Computer Science degree or any relevant background.
10+ including 5+ as a developer or similar role and 5+ leading a team.
Experience in software development and enterprise architecture.
Experience in manage and oversee project management processes.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Advansys Website LinkedIn All Job Openings 201 - 500 employees A dynamic solution provider, passionate about building smart, modular, comprehensive, and sustainable solutions for today’s world of business. We resolve problems, improve operations and enhance customer experience through technology as we help our clients find better, smarter ways to perform business and modernize the way they work. Throughout the years our 400+ Skilled engineers have been strongly committed to our 100+ enterprise Customers’ satisfaction by helping them overcome their challenges and supporting their journey towards a more agile business in more than 14 Countries. Advansys is part of INTRO Group; a private conglomerate established in 1980 with the mission of investing and actively managing companies in diversified industries. INTRO Group’s solid foundation started with the establishment of INTRO Trading & Contracting in 1980, which mainly aimed to serve and aid the Egyptian economy through investments, partnerships, and alliances Service Delivery Manager Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Cairo – Hybrid ⏰ Full Time 🟠 Senior 🔴 Lead 👔 Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Ensuring the successful delivery of software services to clients.
Manage department members to ensure timely and accurate customer deliveries.
Manage department members are following the internal processes, providing guidance as needed.
Support the regional business expansion strategies.
Provide improvement and innovation proposals to increase productivity and quality of work.
Support commercial team to prepare technical solutions and estimates for new project.
Oversee project progress, ensuring adherence to timelines and budgets.
Identifying and resolving issues or obstacles that may impact service delivery.
Maintaining effective communication with clients, providing regular updates, and addressing concerns.
Ensuring client satisfaction by meeting their needs and expectations.
Adhering to quality standards and best practices in software service delivery.
Cascade departmental target for each Senior Team lead/ Team Lead, provide guidance as needed.
Support commercial team to prepare technical solutions for new project.
Responsible for software team technical growth. 🎯 Requirements
Computer Science degree or any relevant background.
10+ including 5+ as a developer or similar role and 5+ leading a team.
Experience in software development and enterprise architecture.
Experience in manage and oversee project management processes. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs EPM Manager 🕒 June 17 SDG Group 1001 - 5000 🤖 Artificial Intelligence Website LinkedIn All Job Openings EPM Manager responsible for leading end-to-end EPM engagements across enterprise clients in the GCC and MENA. Managing client relationships, team performance, and delivering business value. 🏢🏡 Cairo – Hybrid ⏰ Full Time 🟠 Senior 🔴 Lead 👔 Manager Market Research Manager 🕒 June 16 Strategic Gears 51 - 200 Website LinkedIn All Job Openings Market Research Manager overseeing research methodologies and data collection at Strategic Gears. Leading a team to provide actionable insights for consulting projects. 🏢🏡 Cairo – Hybrid ⏰ Full Time 🟠 Senior 🔴 Lead 👔 Manager 🗣️🇸🇦 Arabic Required Tenders & Proposals Support Manager 🕒 May 12 Robusta Studio 51 - 200 Website LinkedIn All Job Openings Tenders & Proposals Support Manager managing the entire proposal lifecycle for bids and tenders. Collaborating with teams to ensure compliance and high-quality submissions for revenue growth. 🏢🏡 Cairo – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Campaign Manager – Lead 🕒 May 7 Aleph Group, Inc 1001 - 5000 💳 Fintech 📚 Education Website LinkedIn All Job Openings Sales Operations Specialist managing end-to-end digital advertising campaigns. Collaborating with multiple teams to optimize performance and ensure client satisfaction in a dynamic environment. 🏢🏡 Cairo – Hybrid 💰 Corporate Round on 2022-02 ⏰ Full Time 🟠 Senior 👔 Manager General Ledger, Assistant Manager 🕒 April 22 Genpact 10,000+ employees 🤖 Artificial Intelligence 💸 Finance ☁️ SaaS Website LinkedIn All Job Openings General Ledger Assistant Manager at Genpact. Overseeing accounting operations and driving financial reporting in a tech-driven environment. 🏢🏡 Cairo – Hybrid 💰 Private Equity Round on 2004-12 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Software DevelopmentProject ManagementEnterprise ArchitectureTechnical Solutions PreparationProcess Improvement

Soft Skills

Effective CommunicationGuidance and MentoringProblem SolvingClient Satisfaction Focus

Certifications

Computer Science Degree