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Account Services Representative
Advancial Federal Credit UnionAccount Services Representative at Advancial responsible for financial operations including clearing, loan reconciliation, and account maintenance. Collaborating with team members to foster positive member relationships in a hybrid work environment.
About the role
Key responsibilities & impact- Check clearing — Handles in‑clearings, Fed returns/adjustments, chargeback reversals, IRDs, and daily IP balancing.
- Indirect auto openings — Reviews documentation, ensures BSA compliance, submits fraud checks, and completes system setup.
- Mortgage openings — Verifies applications, confirms required documents, and validates BSA authorization.
- Remote deposit review — Resolves exceptions, releases or rejects items, and applies Reg CC holds.
- GAP and VSA handling — Processes claims and cancellations and coordinates with third parties for settlement.
- Loan reconciliation — Completes month‑end add‑on settlements and performs GL reconciliation.
- Account and product maintenance — Processes mailed closure requests, updates ancillary product records, supports CPI inquiries, and participates in cross‑training.
- Cultivate a positive, respectful, and collaborative culture across the organization.
Requirements
What you’ll need- High school diploma or GED
- One year related experience and/or training
- Equivalent combination of education and experience
Benefits
Comp & perks- Comprehensive healthcare
- Life insurance
- 401(k) benefits
- 11 company holidays
- Three weeks of vacation
- Access to vacation homes in Destin, FL, and Breckenridge, CO (free with tax)
- 80% tuition coverage after one year
- Advancial Life Rewards program reimbursement up to $1,000 annually for unexpected expenses
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
check clearingBSA compliancefraud checksReg CCloan reconciliationGL reconciliationaccount maintenanceproduct maintenanceexception resolutiondocumentation review
Soft Skills
collaborationrespectfulnesspositivityorganizational skillscommunication
Certifications
high school diplomaGED