Advanced Endodontics

Sales

• Perform inbound and outbound customer support via phone calls, text messaging, email, social media, and the patient portal
• Effectively interact with paying customers and those who want to sign up for the first time
• Directly respond to inquiries regarding questionnaires and shipping, billing, medication/dosing, and technical concerns
• Forward telehealth inquiries to the doctor or pharmacist when appropriate
• Contact customers who signed up but did not complete the questionnaire to encourage them to continue the transaction and make a purchase
• Follow up with customers who need to complete a check-in questionnaire to receive their next months medication

BPO – Inbound and Outbound Sales Agent, Part-Time

Manager

• Design and execute channel marketing programs and processes to enhance value and improve partner performance
• Identify and onboard new channel partners, resellers, and intermediaries aligned with Unitys strategic goals
• Develop and implement integrated channel plans that leverage business opportunities to drive revenue growth
• Educate and support partners with product knowledge, sales materials, and up-to-date information to ensure success
• Build competitive value propositions and go-to-market strategies to mitigate market threats
• Design and manage content-driven campaigns to attract and convert customers through partner channels
• Analyze campaign data and create dashboards to track performance, optimize outcomes, and identify growth opportunities
• Collaborate cross-functionally with Sales, Marketing, and Operations to ensure partner alignment and program success

BPO – ATT Channel Manager

Data Entry

• Efficiently use Service Titan and QuickBooks to manage accounting tasks
• Ensure timely and accurate entry of all invoices into QuickBooks
• Review customer statements and reconcile accounts payable records
• Verify and match supplier packing slips on Service Titan, processing invoices from specific vendors (CED, Generac, Generac-Costco, Interstate Batteries, Lennox, PSP, Vesco)
• Add material expenses to jobs on Service Titan to accurately track costs
• Reconcile credit cards (AMEX, INK, US Bank, ONB) to ensure accurate financial reporting
• Process HD Barnett invoices, including verifying receipts and communicating with GSS/GMS regarding purchases
• Enter and classify WXYZ invoices on QuickBooks for advertising expenses

Accounts Payable, Data Entry – B2C

Accountant

• Manage the accounts payable process, including vendor payments and reconciliations
• Develop and implement accounting policies and procedures to ensure internal controls are in place
• Assist with account receivables process as required
• Prepares monthly account reconciliations
• Prepares recurring and ad hoc journal entries
• Stay updated on accounting regulations and best practices
• Apply knowledge of Microsoft Office tools
• Reporting financial information to management
• Completes monthly analysis surrounding Income Statement and Balance Sheet accounts
• Works cross-functionally with other departments, clients or vendors

Staff Accountant

Ecommerce

• Provide excellent customer service with a focus on resolving issues on first contact
• Accurately process customer orders (LPOs) in the ERP system and meet cut-off deadlines
• Manage communications with the onshore team to clarify or resolve tasks
• Monitor and respond to emails from shared inboxes in a timely manner
• Collaborate with team members to meet daily goals and schedules
• Share reports and updates with internal departments
• Follow company processes and quality standards closely
• Record customer interactions in systems such as Salesforce and email
• Report any process gaps or issues for improvement
• Handle customer and partner questions through chat, email, and voice
• Work alongside team leads and IT to solve customer-impacting issues
• Help with admin work (e.g., research, surveys) during slow periods and provide backup support for teammates

E-Commerce Customer Service Representative, Order Processor

Project Manager

• As a Telecom Project Manager, you will be responsible for leading cross-functional teams in planning, executing, and delivering large-scale telecom related infrastructure and service delivery projects.
• These project mostly include broadband and wireless devices for businesses across the USA.
• Work with sales organization that actively proposal, sell, distribute telecom offerings such as ATT & Verizon broadband and wireless, tradidational telecom infrastructure, as well as creating and drafting proposals for our sales teams
• Define project scopes, develop detailed project plans, and manage resource allocation
• Coordinate internal teams (engineering, network operations, finance, customer success) and external vendors
• Identify risks and mitigation strategies to ensure smooth delivery
• Provide regular updates to executive leadership and key stakeholders
• Track budgets, timelines, and KPIs to ensure successful project delivery
• Ensure compliance with industry regulations and company standards
• Drive continuous improvement of PMO processes and tools
• Manage a profit and loss and have minimum margin expectations

Telecom Project Manager

• Pricing Updates : Develop and execute a standardized strategy to keep product pricing current across 100 suppliers who update prices one to four times annually, working with varied formats (PDFs, Excel sheets, websites).
• Product Listing Management : Create, update, and optimize product listings on BigCommerce, including titles, descriptions, specifications, categories, and literature attachments.
• Content Optimization : Write compelling, SEO-friendly product descriptions in bulk. Scrape and refine poor-quality supplier data (PDFs, Excel sheets, websites) using AI tools, and then import into BigCommerce following strict guidelines.
• Data Management : Organize, clean, and prepare product data (SKUs, prices, attributes) with Excel and AI for bulk uploads/imports.
• Image and Media Handling : Upload and optimize product images, videos, and PDF catalogs to meet BigCommerce standards.
• Category Management : Assign products to appropriate categories and ensure accurate inventory data.
• Quality Control : Audit and review product listings for accuracy, consistency, and completeness, correcting errors as needed.