AdvanceCare

Program Support Specialist

AdvanceCare

full-time

Posted on:

Location Type: Hybrid

Location: Goodlettsville • Tennessee • United States

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About the role

  • Provide Training including but not limited to pre-service and in-service training.
  • Monitors and verifies required community visits, drills (fire/storm), and evacuation plans.
  • Facilitates monthly PCSP/ISP reviews
  • Cooperate with Incident/Reportable Event Investigations
  • Develops and implements correction action plans “CAP”
  • Completes weekly and monthly audits
  • Completes monthly site visits
  • Request documentation and complete client demographic entry into PHS upon admission
  • Ensure 24-hour visits are completed per policy
  • Ensures staffing plan is complete
  • Ensures in-service plan is complete
  • Enforces standard company policies and procedures and ensures staff are in compliance.
  • Develop schedules for the new calendar year annually to include evacuation drills, medical appointments, reports, meetings, etc.
  • Provides completed schedules to the Program Director as requested.
  • Ensures that program books and client’s permanent files are developed and maintained according to policy/ procedure.
  • Updates client emergency contact lists, client personal records, health care plans, and program staff contact lists.
  • Performs other duties as assigned and needed.

Requirements

  • High school diploma or GED equivalent; caregiving and office experience preferred.
  • Previous experience in healthcare or a corporate environment is a plus.
  • Satisfactory criminal background check.
  • Flexibility to adapt and learn in a fast-paced environment.
Benefits
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • Paid Orientation
  • Paid Training
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
training developmentaudit completionclient demographic entrycorrection action plansschedulingpolicy enforcementcompliance monitoring
Soft Skills
flexibilityadaptabilitycommunicationorganizational skills
Certifications
high school diplomaGED