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Program Support Specialist
AdvanceCareProgram Support Specialist overseeing care and compliance for individuals served by AdvanceCare Health Services. Training for the Program Manager position in DDA Department with a focus on well-being and independence.
About the role
Key responsibilities & impact- Provide Training including but not limited to pre-service and in-service training.
- Monitors and verifies required community visits, drills (fire/storm), and evacuation plans.
- Facilitates monthly PCSP/ISP reviews.
- Cooperate with Incident/Reportable Event Investigations.
- Develops and implements correction action plans “CAP”.
- Completes weekly and monthly audits.
- Completes monthly site visits.
- Request documentation and complete client demographic entry into PHS upon admission.
- Ensure 24-hour visits are completed per policy.
- Ensures staffing plan is complete.
- Ensures in-service plan is complete.
- Enforces standard company policies and procedures and ensures staff are in compliance.
- Develop schedules for the new calendar year annually to include evacuation drills, medical appointments, reports, meetings, etc.
- Provides completed schedules to the Program Director as requested.
- Ensures that program books and client’s permanent files are developed and maintained according to policy/procedure.
- Updates client emergency contact lists, client personal records, health care plans, and program staff contact lists.
- Performs other duties as assigned and needed.
Requirements
What you’ll need- Minimum Requirements: High school diploma or GED equivalent; caregiving and office experience preferred.
- Previous experience in healthcare or a corporate environment is a plus.
- Satisfactory criminal background check.
- Flexibility to adapt and learn in a fast-paced environment.
Benefits
Comp & perks- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- Paid Orientation
- Paid Training
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training developmentaudit completionclient demographic entrycorrection action plansschedulingpolicy enforcementemergency contact updateshealth care plans management
Soft Skills
flexibilityadaptabilitycommunicationorganizational skillsteam cooperation
Certifications
high school diplomaGED