Customer Account Manager
Advance Auto Parts
full-time
Posted on:
Location Type: Office
Location: Hamilton • New Jersey • Pennsylvania • United States
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Salary
💰 $69,400 - $85,000 per year
About the role
- Sell or oversee the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses
- Work with District Leaders, General Managers and key personnel to achieve all agreed upon goals
- Implement new Commercial Sales programs and support current programs
- Visit assigned accounts, making sales calls and developing approaches to meet customer needs
- Maintain database of account sales call activity
- Proactively communicate with Store Team on product availability and accuracy
- Provide feedback to business partners regarding competitive information and services
- Partner in the development and retention of Commercial Parts Pros
- Assist in other functions as assigned by Region and Area leaders
Requirements
- Proven sales track record with 3-5 years related selling experience
- Working knowledge of Advance products and services
- Working knowledge of APAL system, including Inventory Management
- Working knowledge of automotive systems
- Speak and write English (Spanish a plus)
- Strong presentation and verbal and written communications skills
- Use Microsoft software effectively (Word, Excel required – PowerPoint preferred)
- Ability to calculate figures and amounts such as discounts and percentages
- Ability to review and analyze business reports, such as profit and loss statement (P&L)
- Ability to think strategically and manage change
- Ability to work an assortment of days, evenings, and weekends as needed
- Ability to travel overnight occasionally
- Must have a valid driver's license and be fleet safety certified
Benefits
- Comprehensive health and wellness benefits program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experienceAdvance products knowledgeAPAL systeminventory managementautomotive systems knowledgebusiness report analysisprofit and loss statement analysisstrategic thinkingcalculating discountscalculating percentages
Soft Skills
presentation skillsverbal communicationwritten communicationcustomer needs assessmentteam collaborationchange managementproblem-solvingrelationship buildingfeedback provisionadaptability
Certifications
valid driver's licensefleet safety certification