Customer Account Manager

Advance Auto Parts

Customer Account Manager at Advance Auto Parts sells automotive products to repair shops and commercial businesses. Collaborating with teams and developing market approaches to ensure customer success and profitability.

Posted 4/15/2026full-timeHamilton • New Jersey, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $69,400 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Sell or oversee the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses
Work with District Leaders, General Managers and key personnel to achieve all agreed upon goals
Implement new Commercial Sales programs and support current programs
Visit assigned accounts, making sales calls and developing approaches to meet customer needs
Maintain database of account sales call activity
Proactively communicate with Store Team on product availability and accuracy
Provide feedback to business partners regarding competitive information and services
Partner in the development and retention of Commercial Parts Pros
Assist in other functions as assigned by Region and Area leaders

Requirements

What you’ll need

Proven sales track record with 3-5 years related selling experience
Working knowledge of Advance products and services
Working knowledge of APAL system, including Inventory Management
Working knowledge of automotive systems
Speak and write English (Spanish a plus)
Strong presentation and verbal and written communications skills
Use Microsoft software effectively (Word, Excel required – PowerPoint preferred)
Ability to calculate figures and amounts such as discounts and percentages
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Ability to think strategically and manage change
Ability to work an assortment of days, evenings, and weekends as needed
Ability to travel overnight occasionally
Must have a valid driver's license and be fleet safety certified

Benefits

Comp & perks

Comprehensive health and wellness benefits program

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales experienceAdvance products knowledgeAPAL systeminventory managementautomotive systems knowledgebusiness report analysisprofit and loss statement analysisstrategic thinkingcalculating discountscalculating percentages

Soft Skills

presentation skillsverbal communicationwritten communicationcustomer needs assessmentteam collaborationchange managementproblem-solvingrelationship buildingfeedback provisionadaptability

Certifications

valid driver's licensefleet safety certification