Client Success Director, Growth Lead

Adswerve, Inc.

Client Success Director managing and architecting revenue growth strategies for a dedicated team of Client Success Managers at Adswerve, a leading data consultancy.

Posted 5/7/2026full-timeRemote • Arizona, California, Colorado, Connecticut, Florida, Illinois, Iowa, Kansas, Maryland, Minnesota, Missouri, Montana, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin • 🇺🇸 United StatesSenior💰 $115,000 - $135,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Direct Ownership of Growth: Own the commercial roadmap and revenue growth targets for a dedicated pod of high-priority Brand accounts.
Pipeline Hygiene: Lead pod syncs (Weekly Opp Stand-Ups) to dive into open opportunities and ensure the accuracy of the weighted pipeline.
White-Space Identification: Partner with Sales/Solutions Engineers to identify upsell triggers for new AdTech/MarTech products and advanced service offerings.
Sales Narrative Curation: Create and deliver business reviews and pitch decks that move beyond metrics to demonstrate ROI.
C-Suite Stewardship: Build and map resilient relationships with VP and C-Level stakeholders for key customers, positioning Adswerve as a primary partner in the client’s digital maturity journey.
Executive Sponsorship: Serve as the Executive Sponsor on at-risk accounts and engage directly with senior stakeholders to rebuild confidence and articulate value.
Narrative Excellence: Elevate the Adswerve Story by coaching your team to move beyond tactical metrics toward financial outcomes and ROI-driven narratives.
High-Stakes Negotiation: Personally lead complex, multi-year, or significant uplift contract renewals and pricing negotiations to ensure profitability and mutual value.
Integrated Solutions Consulting: Guide the team in moving fluidly between Programmatic, Paid Search, and Cloud/Analytics conversations to maximize "share of wallet".
Market Intelligence: Bring an "Outside-In" perspective by sharing industry trends and competitor intelligence to show clients how peers are leveraging new tech and AI.
Coach by Doing: Join high-stakes pitches, Business Reviews, and client presentations to model elite sales behaviors and upskill pod members through direct observation and guided autonomy.
Voice to Leadership: Aggregate front-line Intelligence on service gaps or product needs and communicate them to Executive Leadership to influence the Adswerve roadmap.
Process Architecture: Improve client engagement models and internal processes to streamline delivery and increase the quality of work across departments.

Requirements

What you’ll need

8+ years of experience in digital marketing, consultancy, or ad-tech, with a strict focus on client success, revenue retention, and business development.
Proven history of hitting or exceeding growth and retention targets on a personal book of business.
Bachelor’s degree in Marketing, Business, Advertising, or equivalent professional experience is preferred.
Commercial understanding and experience selling at least two of the following:
Programmatic/Media: (DV360, TTD, SA360, Amazon, Social).
Analytics: (GA4, Adobe Analytics).
Data Science/Cloud: (MMM, Propensity modeling, etc.).
Experience selling or consulting on Cloud-based solutions or Advanced Analytics projects is highly preferred.
Demonstrated ability to negotiate complex contracts and drive revenue growth (upselling/cross-selling).
Exceptional communication skills with the ability to turn data into a narrative that resonates with non-technical executive audiences.
Ability to navigate ambiguity and lead clients through industry changes (e.g., privacy changes, cookie deprecation, etc.).

Benefits

Comp & perks

Semi-annual bonus potential
Medical, dental and vision available for employees
Paid time off including vacation, sick leave & company holidays
Paid volunteer time
Flexible working hours
Summer Fridays
“Work From Home Light” days between Christmas and New Year’s Day
401(k) Plan with 5% company match and no vesting period
Employer Paid Parental Leave
Health-care Spending Accounts
Dependent-care Spending Accounts
Employer Paid Basic Life Insurance
Voluntary Life Insurance (Employee/Spouse/Child)
Employer Paid Short & Long Term Disability
Employee Assistance Program (EAP)
Continuing Education Reimbursement
Employee Referral Bonus Program
Monthly Remote Work Stipend
New Hire Office Equipment Reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital marketingbusiness developmentrevenue retentionProgrammatic advertisingMedia buyingAnalyticsData ScienceCloud solutionscontract negotiationupselling

Soft Skills

communicationrelationship buildingcoachingnarrative developmentnegotiationleadershipproblem-solvingadaptabilityinfluenceteam collaboration