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About the role
Key responsibilities & impact- Responsible for building system components, testing, implementation support, and maintenance of assigned Epic applications.
- Perform in-depth analysis, troubleshooting, data collection, and root cause analysis.
- Analyze/review and test each product release and communicate needed changes to operations.
- Work closely with other analysts, Epic third-party vendors, and operations to ensure system integrity.
- Identify best practices and implement opportunities for standardization.
- Provide third tier support for various applications/modules when an issue is escalated to the help desk.
Requirements
What you’ll need- High School Diploma or equivalent
- 1 year of experience supporting an EMR or similar software applications in a healthcare environment
- 3 years of experience as a super user or analyst supporting an EMR or similar software applications in a healthcare environment (Preferred)
- EPIC - EPIC Certification (required within 6 months of hire)
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system componentstestingimplementation supporttroubleshootingdata collectionroot cause analysisproduct release analysisstandardization
Soft Skills
communicationcollaboration
Certifications
EPIC Certification