Adoreal

Implementation Specialist – Health-tech

Adoreal

full-time

Posted on:

Location Type: Remote

Location: Remote • Illinois, New York, North Carolina • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Who We're Looking ForWe are looking for a highly organized and tech-savvy Implementation Specialist to lead the onboarding of clinics onto the Adoreal platform. This role involves project management, coordination across internal and clinic teams, and hands-on support with software setup, workflow digitization, data migration, and training. You will serve as the primary point of contact for clinics, ensuring a seamless and structured implementation process.
  • Responsibilities**Project Management & Coordination**
  • - Serve as the main liaison between Adoreal and the clinic during onboarding.
  • - Facilitate data migration from the clinic’s existing systems in collaboration with technical teams.
  • - Organize and structure clinic data to align with Adoreal’s analytics framework and standards.
  • **Software Setup and Data Migration**
  • - Support the implementation and configuration of Adoreal’s EMR and CRM systems.
  • - Manage project timelines and track key milestones, deliverables, and dependencies.
  • - Coordinate efforts across internal teams (technical, CRM, training) and clinic stakeholders.
  • - Identify potential risks, communicate status updates, and resolve issues efficiently.
  • **Training & Support**
  • - Provide training and onboarding support to clinic staff, ensuring smooth adoption of systems.
  • - Develop and deliver onboarding documentation, training guides, and resource materials.
  • - Monitor post-go-live adoption and address ongoing support needs.

Requirements

  • Qualifications
  • - Minimum 3 years of experience in healthcare onboarding, software implementation, or project coordination.
  • - Hands-on experience with EMR systems and CRM platforms in a healthcare or clinical setting.
  • - Demonstrated success in managing multiple onboarding or implementation projects.
  • - Deep familiarity with **healthcare workflows**, including patient intake, documentation, billing, scheduling, and compliance.
  • - Experience in **training clinical and administrative staff** on new systems
  • - Ensures implementations align with legal and regulatory requirements, especially in data handling and access control
Benefits
  • What We OfferAt Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles.
  • **Benefits & Perks:**
  • - **Healthcare coverage** for you and your family
  • - **Paid time off (PTO)** and **paid holidays**
  • - **Performance-based bonuses** and **company equity opportunities**
  • - **Fully remote work environment** with flexible schedules
  • - **Collaborative and thriving team culture** guided by Adoreal’s core values

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementdata migrationsoftware setupEMR systemsCRM platformsworkflow digitizationtrainingdocumentation developmentanalytics framework
Soft skills
organizational skillscommunication skillscoordinationproblem-solvingtraining skills