Product Manager

• Drive planning, documentation, and delivery of internship projects
• Work with business collaborators to grasp current and future Partner workflow requirements across internal partner operations and external partner personas
• Offer AI thought leadership by pinpointing areas where AI can revolutionize digital-human interactions
• Outline creative solutions that improve Partner sales and support processes
• Remain up-to-date on the latest AI advancements and integrate them into product development
• Collaborate with business, engineering, and data science teams to prototype, validate, and launch AI-powered features that enhance automation, personalization, and efficiency
• Communicate and align with internal customers and technical teams on product vision and roadmap
• Assist in Change Management planning and execution with a focus on impacts to internal and external users
• Lead User Acceptance Testing (UAT) with business testers, and work with Quality Engineering to define acceptance tests

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