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Adobe

Director, Customer Delivery

Adobe

Director managing Professional Services delivery for EMEA region. Collaborating with teams to enhance customer success and business growth.

Posted 7/1/2026full-timeRemote • 🇪🇸 SpainLeadWebsite

About the role

Key responsibilities & impact
  • Direct PS Delivery for a region in EMEA
  • Collaborate with practice leads
  • Manage a team of Engagement Managers and Project Managers
  • Advocate for sufficient resources
  • Drive consistent governance and operational rigor
  • Develop and maintain executive-level relationships with customers
  • Communicate insights and recommendations to senior leaders
  • Promote collaboration and continuous improvement

Requirements

What you’ll need
  • Significant experience in Professional Services delivery or consulting, preferably in SaaS or enterprise software.
  • Strategic & Commercial Acumen.
  • Proven track record in managing delivery operations, revenue performance, and customer relationships.
  • Operational Excellence.
  • Executive Presence.
  • People Leadership.
  • Decision-Making & Accountability.
  • Customer-Centric Mindset.

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible working arrangements
  • Professional development
  • Employee discounts
  • Wellness programs

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Delivery Operations ManagementRevenue Performance ManagementGovernanceOperational RigorStrategic Acumen
Soft Skills
Decision-MakingAccountabilityExecutive PresenceCollaborationContinuous Improvement