Adobe

Business Strategist – Integrated Customer Experience

Adobe

full-time

Posted on:

Location Type: Office

Location: San Francisco • California • 🇺🇸 United States

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Salary

💰 $103,900 - $209,100 per year

Job Level

Mid-LevelSenior

About the role

  • Support strategic initiatives and business planning across Integrated Customer Experience (ICX)
  • Develop business strategies including financial ROI models, marketplace comparisons, and pilot concepts
  • Develop and implement strategies to accelerate scaling the team and operationalize new ideas
  • Partner with leadership to deliver strategic projects (e.g., technology evaluations, building customer value creation, scaling sales operations)
  • Use data to conduct in-depth analyses across customer segments, regions, and product lines to identify key drivers and opportunities
  • Manage day-to-day operational needs and lead complex multi-functional projects on behalf of the VP of ICX
  • Act as the strategic thought partner to Leadership and help craft strategy for various business initiatives
  • Encourage teams to break organizational assumptions and challenge the status quo

Requirements

  • Experienced Strategist to support strategic initiatives and business planning across ICX
  • Strong interpersonal, analytical, and problem-solving skills with a bent towards execution and results
  • Ability to synthesize complex ideas and extract significant information relevant to a particular audience
  • Assertive approach and track record of strategic storytelling; ability to lead and influence all levels of partners including executive leadership
  • Experience with planning processes and/or metrics and measurement (desired)
  • Strong communication skills, written and verbal
  • High-energy, team-first attitude; motivated to work hard in a fast-paced, ever-changing environment
  • Quick learning and a history of driving results
  • Ability to collaborate closely with Sales & Support Delivery, Business Operations, Product Management, Customer Data Insights & Analytics, and FP&A
Benefits
  • Annual Incentive Plan (AIP) for non-sales roles
  • Eligibility for long-term incentives (new hire equity award) for certain roles
  • Sales roles expressed as total target compensation (TTC = base + commission) and sales commission plans
  • Accommodation support for applicants with disabilities during the application process

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial ROI modelsmarketplace comparisonsdata analysismetrics and measurementstrategic planning
Soft skills
interpersonal skillsanalytical skillsproblem-solving skillsstrategic storytellingcommunication skillscollaborationleadershipexecutionresults-orientedadaptability