Account Manager

• Act as Solution Account Manager (SAM) for Renewals covering smaller, mid-market and greenfield accounts in Germany
• Client-facing member of a multi-functional Central Europe retention team
• Serve as single point of contact for existing clients covering all Digital Experience (DX) solutions
• Set expectations for customer experience, keep account information up-to-date, and support customer inquiries
• Support customers with specific solution resources and resolve issues and concerns as needed
• Identify and grow opportunities, assess renewal risks, and ensure growth attainment
• Keep customer satisfaction high to derive outstanding customer retention
• Collaborate with internal peers across the matrix and handle stressful situations professionally

Solution Account Manager

Account Manager – Vertriebsmitarbeiter – Außendienst, Spedition, Transport, Logistik

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