Director, Customer Value

Adobe

Director, Customer Value serving as the primary liaison for customer leadership at Adobe. Ensuring alignment for digital transformation goals with a strong executive presence in customer interactions.

Posted 5/27/2026full-timeNew York City • Illinois, New York • 🇺🇸 United StatesLead💰 $218,100 - $363,500 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary liaison for customer leadership
Ensure customers achieve their digital transformation goals with Adobe
Drive alignment and coordination across multiple work streams
Lead collaboration initiatives with internal account teams
Develop and deliver compelling, executive-ready presentations

Requirements

What you’ll need

Extensive experience in digital transformation, value consulting, or complex technology delivery programs
Strong executive presence and presentation skills; comfortable engaging with C-suite leaders (CIO, CMO, CFO, board-level)
Self-starter who thrives in a fast-paced environment
Strategic problem solver with a track record of driving business results through customer engagement
Collaborative mentality, especially with Sales, Customer Engineering, Customer Success, and other key partners
Passion for technology and digital marketing strategy, with the ability to articulate the path to business value through technology
Working knowledge of Marketing, Engineering, and Product functions

Benefits

Comp & perks

Comprehensive benefits programs
Equal Employment Opportunity employer

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital transformationvalue consultingtechnology delivery programspresentation skillscustomer engagementdigital marketing strategy

Soft Skills

executive presencestrategic problem solvingcollaborative mentalityself-starterability to articulate business value