Enterprise Account Director

Adobe

Account Director ensuring the needs of enterprise clients at Adobe are supported. Sourcing new customers and managing existing relationships for revenue growth and satisfaction.

Posted 5/20/2026full-timeRemote • California, New Jersey, Pennsylvania • 🇺🇸 United StatesLead💰 $229,000 - $369,600 per yearWebsite

About the role

Key responsibilities & impact

Maintain and grow existing client base including expansion of new offerings.
Drive specific product revenue in the territory.
Build strong, lasting relationships with customers by understanding their needs and business objectives.
Perform outbound contact to existing customers to sell additional solutions.
Acquire and maintain a working knowledge of the complete capabilities of our solution offerings.
Convert customer challenges into new opportunities
Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives.
Improve overall customer satisfaction in assigned customer accounts.
Work with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region.

Requirements

What you’ll need

Minimum 10+ years proven track record of field account management/account executive experience.
Proven Track record selling Complex Enterprise Solutions.
Ability to forge and maintain good business relationships.
Demonstrated analytical and computer skills.
Excellent communication and presentations skills with top-notch customer service approach.
Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations for each account.
Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/ opportunities and recommending an approach to solving problems and pursuing opportunities
Ability to work successfully in a team environment with your Adobe ecosystem including Renewals Specialists, Product Specialists, CSM’s, Solution Consultants and Field Marketing.
Creative problem-solving approach.
Experience in selling technology.

Benefits

Comp & perks

Comprehensive benefits programs
Health insurance
Retirement plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

field account managementaccount executive experienceselling complex enterprise solutionsquantitative analysisqualitative analysiscustomer relationship managementtechnology sales

Soft Skills

relationship buildingcommunication skillspresentation skillscustomer serviceanalytical skillsproblem-solvingleadershipteamworkadaptabilitycreativity