Manager, Technical Account Management

Adobe

Lead and manage the Technical Account Management team to ensure exceptional customer experiences at Adobe. Focus on mentoring team members and driving customer retention and satisfaction.

Posted 5/13/2026full-timeChicago • Illinois, New York • 🇺🇸 United StatesMid-LevelSenior💰 $128,100 - $216,200 per yearWebsite

About the role

Key responsibilities & impact

Direct management of the Technical Account Management team
Set quarterly and yearly individual goals
Advocate for team visibility and collaborative process improvements
Attract, hire and retain top talent

Requirements

What you’ll need

Minimum of 5 years of people management experience
Proven track record in a complex book management
Direct experience managing customer concerns
Excellent organizational skills
Outstanding communications skills
Direct experience with Adobe solutions

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Professional development
Bonuses

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

people managementbook managementcustomer concern managementAdobe solutions

Soft Skills

organizational skillscommunication skillsteam visibility advocacycollaborative process improvementtalent attractiontalent retention