Enterprise Retention Consultant

Adobe

Enterprise Retention Consultant managing complex, high-value renewals for Adobe’s strategic accounts. Collaborating with account teams to ensure long-term customer retention and revenue growth.

Posted 4/30/2026full-timeSan Jose • California, New York • 🇺🇸 United StatesSeniorLead💰 $270,700 - $446,000 per yearWebsite

About the role

Key responsibilities & impact

Diagnose renewal risk early
Advise on negotiation strategy for complex enterprise renewals
Build targeted recovery plans
Design creative deal structures
Coach Account Directors on renewal execution
Drive disciplined renewal processes

Requirements

What you’ll need

10+ years in enterprise SaaS sales or complex commercial negotiations
Deep understanding of SaaS subscription models, enterprise procurement, and renewal economics
Bachelor’s degree or equivalent experience

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Professional development opportunities
Flexible work arrangements
Bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

enterprise SaaS salescomplex commercial negotiationsSaaS subscription modelsenterprise procurementrenewal economics

Soft Skills

negotiation strategycoachingprocess discipline