Investigate and address complicated technical issues.
Engage with customers as they onboard and provide coaching during their run & operate phases.
Identify patterns of problems and work closely with AEM product engineering and SRE teams.
Support the continuous improvement of AEM deployments through technical process optimization.

Requirements

Strong working knowledge of AEM and related technologies (such as Java)
Proficiency with programming languages (one or more - Java, Python, HTML/CSS/JavaScript, etc.)
Experience with AI/ML in an operations environment (AIOps) would be an advantage.
Experience with customizing and optimizing AEM, especially AEM Cloud, or an equivalent content management system.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AEMJavaPythonHTMLCSSJavaScriptAIMLAIOpscontent management system

Soft Skills

problem solvingcustomer engagementcoachingtechnical process optimization