Collaborate with Senior Deliverability Team members to monitor customer email performance meticulously
Generate insightful reporting using both internal tools and third-party data sources
Engage with Global Deliverability Consulting clients to promote and implement standard methodologies for email delivery
Coordinate detailed investigations and communicate effectively with internal and external customers regarding deliverability issues
Provide expert mentorship during new client onboarding and IP ramp-up processes
Address client delivery issues, inquiries, and tickets, providing strategic recommendations for corrective actions
Apply and uphold industry policies and procedures related to email deliverability issues
Build and deliver compelling deliverability reviews, reports, and presentations

Requirements

2-4 years of Email Deliverability experience
Outstanding presentation, communication, analytical, and problem-solving skills
Proficiency in English at a native or advanced level
Bachelor's or University Graduate degree in a relevant field
At least 2 years of professional working experience
Strong knowledge of email standard methodologies, reputation management, and spam filtering technologies
Detailed knowledge of email protocols, including MTAs, SMTP, DNS, authentication, and feedback loops
Managed CRM systems for email marketing, developing strategies to improve customer engagement.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Email DeliverabilityEmail protocolsMTAsSMTPDNSAuthenticationFeedback loopsReputation managementSpam filtering technologiesCRM systems

Soft Skills

Presentation skillsCommunication skillsAnalytical skillsProblem-solving skills