Service Contract Engineer
Adobe
full-time
Posted on:
Location Type: Office
Location: Pérols • France
Visit company websiteExplore more
About the role
- Supervise maintenance contracts and act as the primary point of contact for customers within the Service department
- Build and maintain strong customer relationships by understanding needs, responding to inquiries, and delivering effective service
- Handle advanced technical requests from customers by identifying and engaging the appropriate internal stakeholders to develop and propose solutions
- Coordinate across departments within the Vestas Group to respond to customer requests and resolve issues
- Manage financial aspects of contracts (invoicing, indexation, billing plans, overdue accounts)
- Sell additional maintenance services or options
- Support and manage customer claims
- Organize and prepare customer meetings
- Collaborate with maintenance, technology, construction, sales, and operations teams
- Apply and comply with the Group’s QSE (Quality, Safety & Environment) rules
Requirements
- Degree in Industrial Engineering or a business school degree
- Demonstrated commercial/sales experience and strong communication skills
- Proficient in French and English and skilled with Microsoft Office
- Experience in wind or renewable energy and/or account management is a plus
- Experience working in a multinational environment is highly desirable
Benefits
- Career development opportunities in a dynamic, international environment
- A secure working environment with protections for field personnel
- Industry-leading personal protective equipment and strict safety procedures
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract managementfinancial managementsales experienceaccount managementtechnical problem solving
Soft Skills
customer relationship managementcommunicationcollaborationorganizational skills