Adobe

Senior Customer Success Manager

Adobe

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • Illinois • United States

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Salary

💰 $135,200 - $234,150 per year

Job Level

Senior

About the role

  • Accountable for Customer’s overall success with Adobe
  • Network within accounts for execution of client's strategy
  • Drive adoption of Adobe products
  • Identify Customer risk and collaborate with Adobe team
  • Contribute to Customer Success thought leadership

Requirements

  • Must be a US citizen
  • Bachelor’s Degree and/or relevant work experience
  • 10+ years of Customer Success experience in SaaS, Digital Experience
  • Strong communication and interpersonal skills
  • Existing knowledge of software in digital marketing and/or digital media space
  • Skilled at Program Management within large organizations
  • Flexibility to travel (approx. 30%)
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Customer SuccessProgram ManagementSaaSDigital ExperienceDigital MarketingDigital Media
Soft skills
communicationinterpersonalcollaborationthought leadership
Certifications
Bachelor’s Degree