Manager, DX Customer Success Management
Adobe
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $150,400 - $269,900 per year
Job Level
JuniorMid-Level
About the role
- Manage a team of contributors achieving measurable impact with Adobe solutions
- Develop engagement models for Adobe Digital Experience adoption
- Drive customer engagement at key points in their lifecycle
- Provide updates to leadership on key themes and outcomes
- Collaborate with Senior Leadership on cross-department projects
- Develop relationships with customer executives
Requirements
- 2+ years of leadership experience in Software or SaaS organizations for Enterprise customers
- Strong track record of leading customer relationships in technical projects
- Strong change agent with proven success in large-scale transformations
- Exceptional interpersonal, presentation, and communication skills in English
- Strong analytical skills to review business health
- Ability to collaborate with senior executives
- Must have ability to lead in ambiguous environments
- Possible travel up to 30%
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
leadershipinterpersonal skillspresentation skillscommunication skillsanalytical skillscollaborationchange managementrelationship management