Senior Business Change Manager
Adobe
full-time
Posted on:
Location Type: Office
Location: Lehi • California • 🇺🇸 United States
Visit company websiteSalary
💰 $111,000 - $222,450 per year
Job Level
Senior
About the role
- Develop and execute change management strategies that align with business objectives and adapt to evolving needs.
- Act as the primary point of contact for change management needs, providing guidance and coaching throughout the program lifecycle.
- Build and maintain strong relationships with senior leaders and impacted teams to ensure alignment and buy-in.
- Design clear communication and training plans that make change easy to understand and adopt.
- Identify change impacts across processes, systems, and roles; develop mitigation strategies and monitor efficiency.
- Track adoption and change effectiveness metrics, report progress to program leadership, and adjust plans as needed.
- Foster collaboration across cross-functional teams to ensure seamless integration of new technologies and workflows.
- Manage complex stakeholder landscapes to achieve shared business outcomes.
- Leverage analytics and performance metrics to monitor progress, assess readiness, identify risks, and drive continuous improvement by developing practical solutions to overcome challenges.
- Stay ahead of digital trends and implement tools that drive efficiency and growth.
- Partner with project managers to align change activities with delivery timelines.
- Support and coach leaders to enable them to guide their teams through change.
Requirements
- Proven experience leading change management for large-scale transformation programs (10 years) in complex, multi-stakeholder environments.
- Demonstrated experience in internal digitisation of processes, systems, and operating models across various business functions.
- Ability to connect technology initiatives with business goals and communicate clearly with both technical and non-technical audiences.
- Deep expertise in change management frameworks and methodologies (e.g., Prosci, ADKAR or relevant experience) and best practices.
- Ability to manage complexity across multiple workstreams and geographies.
- Ability to solve problems and stay calm in fast-paced environments.
- Excellent stakeholder management and communication skills.
- Experience managing cross-functional teams and working in matrixed organizations.
- Strong leadership, collaborator coordination, and communication skills are essential.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
change managementdigitisationstakeholder managementanalyticsperformance metricschange management frameworksADKARProsciproblem solvingcomplexity management
Soft skills
communicationleadershipcollaborationcoachingrelationship buildingadaptabilitystakeholder engagementcross-functional teamworkcalmness under pressureguidance