Attrition Program Manager
Adobe
full-time
Posted on:
Location Type: Office
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Tableau
About the role
- Define and evolve program strategy
- Partner with senior leadership for alignment
- Validate account risk criteria
- Develop scalable processes
- Conduct customer discovery sessions
- Develop and maintain dashboards to track program performance
Requirements
- Proven ability to define and execute high-level strategies
- Exceptional interpersonal and communication skills
- Strong experience in managing complex workflows
- Expertise in synthesizing data into actionable insights
- Commitment to understanding customer needs
- Familiarity with CRM systems, contract management, and reporting tools (e.g., Salesforce, Power BI, Tableau, Workfront)
Benefits
- Employee Networks
- Inclusive programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program strategydata synthesisworkflow management
Soft skills
interpersonal skillscommunication skillscustomer needs understanding