Manager

• Manage and mentor a team of data science engineers and analysts, ensuring a balance of technical depth and business relevance.
• Own reporting and analysis of customer success metrics (renewal, adoption, churn risk).
• Translate data into compelling narratives and actionable recommendations for executives and cross-functional leaders.
• Ensure large datasets are consolidated, cleansed, and integrated across multiple sources to support reliable, enterprise-wide analytics.
• Oversee the design and deployment of scalable ML/AI workflows, predictive models, and LLM-powered agents to automate insights and deliver next-gen customer intelligence.
• Collaborate with Customer Success, Engineering, Professional Services, and other DX organizations to align data solutions with business priorities.
• Drive continuous improvement in analytics processes, governance, and system scalability.

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