Sales Operations Manager

Adobe

Sales Operations Manager optimizing forecasting, pipeline, analytics, and processes for Adobe’s EMEA Education sales business. Driving scalable growth through automation, governance, and cross-functional operations.

Posted 9/4/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong business insight and analytical capability to drive operational excellence and customer management. Proficient in sales operations, forecasting, and building scalable processes to enhance business performance across EMEA.

Highest-signal resume keywords

Sales OperationsBusiness Performance ManagementForecasting AccountabilityPipeline InspectionOperational Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Quality StandardsPerformance ReportingSales AnalyticsStandard Operating ProceduresAutomation Through Agentic AITerritory PlanningQuota SettingCompensation QueriesForecastingReporting Governance

Soft Skills

Influencing Senior LeadersPrioritizationIdentifying TrendsCross-Functional CollaborationCustomer Management

Tools & Technologies

CRM SystemsAgentic AI

Industry Keywords

EMEA EducationBusiness GrowthOperational RhythmExecutive-Ready NarrativesPipeline Risks

About the role

Key responsibilities & impact

Own the operational rhythm and business performance management of the EMEA Education business
Act as strategic partner to the Head of Sales, EMEA Education, providing insights, recommendations, and operational mentorship
Drive forecasting accuracy and accountability through pipeline inspection, data quality standards, and reporting governance
Build scalable, repeatable processes that improve seller efficiency and drive business growth
Deliver sales analytics, performance reporting, forecasting, and executive-ready narratives
Own weekly, monthly, and quarterly business outlook processes from rep level through global outlook calls
Surface pipeline risks, coverage gaps, execution issues, trends, opportunities, and performance gaps
Support operating plan execution and track performance against quarterly and annual business goals
Establish pipeline inspection cadences, governance processes, and seller accountability
Ensure CRM and pipeline data quality, including opportunity accuracy, stage management, close dates, amount integrity, and next-step compliance
Build and continuously improve operational processes, remove manual work, and drive automation through Agentic AI
Build standard operating procedures and governance frameworks across regions and teams
Lead operational initiatives improving visibility, accountability, and decision-making
Support territory planning, quota setting, compensation queries, and annual planning
Partner with global and regional teams to align operational execution with strategic priorities
Drive adoption of tools, systems, and operating rhythms
Partner with the Analytics team on moving onto one system, defining reporting and forecasting requirements, and driving commercial adoption
Use agents and automation to maintain clean commercial data and surface risk

Requirements

What you’ll need

Strong business insight, analytical capability, operational excellence, and customer management skills
Ability to influence senior leaders
Ability to prioritize activities that drive business goals
Ability to identify trends, bottlenecks, growth opportunities, and risks
Ability to own outcomes through completion
Experience with sales operations, business performance management, and forecasting
Experience with pipeline inspection, CRM data quality, reporting governance, and forecasting accountability
Experience building scalable, repeatable operational processes and standard operating procedures
Experience driving automation through Agentic AI, agents, and automation
Experience with territory planning, quota setting, compensation queries, and annual planning
Experience partnering with Analytics teams on reporting and forecasting requirements
Ability to partner effectively with cross-functional teams including Sales, Channel Sales, Finance, GTM, Enablement, and Compensation
Ability to work across EMEA and represent EMEA on global outlook calls

Benefits

Comp & perks

Exceptional work environment recognized around the world
Unique Check-In approach with ongoing feedback
Comprehensive benefits programs (details provided at Rewards.adobe.com)