ADLINK Technology

Account Manager

• Develop new OEM/ODM accounts and proactively identify opportunities to add value and strengthen customer relationships.
• Play the pivotal role as quarterback to support key account customer requirements and orchestrate resources to win the business.
• Developing Executive Relationships and Establishing ADLINK as a Strategic Partner to them.
• Be a trusted advisor, deeply understanding the customer's needs to reduce their total cost of ownership, mitigate business risks, and enhance their market position.
• Meet and exceed assigned annual quotas, including but not limited to sales revenue, design win quantity, design win revenue, and new customer engagements.
• Penetrate vertical industries by up-selling and cross-selling ADLINK’s products and services including components, boards, systems, solutions, engineering and DMS services.
• Provide prompt response to field questions and inquiries from customers.
• Ensure customer satisfaction and customer retention through consistent, productive account calls; and structure, negotiate, and close deals that meet customer expectations.
• Bay Area based role but travel may be required (customer meetings within territory, annual sales events, etc.).

Key Account Manager

• Develop new OEM accounts.
• Design and implement sales strategies to ensure revenue objectives are met.
• Use consultative selling techniques to teach customers about their industry.
• Research prospective organizations and identify customer stakeholders.
• Coach customer stakeholders and build consensus for ADLINK solutions.
• Leverage the Challenger Sales methodology and customize solutions for customer needs.
• Regularly update an accurate pipeline of business opportunities in SFDC.
• Prepare territory sales forecasts and maintain sales pipeline.
• Track performance and sales metrics.
• Support relationships with all assigned customers, ensuring high satisfaction.

Key Account Manager – Central Texas

• Develop and execute customer engagement strategies to maximize ADLINK's value proposition for key customers in the Casino Gaming industry across the Americas, focusing on slot machines, table games, player tracking, digital signage, kiosks, and related gaming technologies.
• Identify and target leading gaming OEMs, system integrators, and technology providers in the Americas, aligning ADLINK’s COTS/ODM domain-focused solutions with their product development and regulatory requirements.
• Build and manage a robust sales pipeline, consistently achieving or exceeding revenue targets by driving new opportunities and expanding existing key accounts.
• Establish strategic partnerships with casino gaming manufacturers and technology providers, ensuring ADLINK’s embedded computing solutions are integrated into their next-generation gaming platforms.
• Develop and execute account plans to strengthen relationships with key customers in the Americas, especially in gaming hardware, software, and operational technologies.
• Align ADLINK’s computing solutions with industry trends such as AI-driven gaming, edge computing, compliance-driven hardware, and immersive digital experiences.
• Serve as the primary business contact to the key customers ensuring seamless collaboration and proactive support.
• Negotiate and manage Master Supplier Agreements with strategic gaming accounts.
• Work cross-functionally with Sales Operations, Marketing, and Technical Program Management teams to drive customer success.
• Travel domestically within the Americas, including overnight trips, to visit key gaming customers, attend industry tradeshows (e.g., G2E, NIGA), and participate in major gaming technology events.

Key Account Manager – Casino Gaming

• Develop new OEM accounts.
• Design and implement sales strategies to ensure the company meets its revenue and design win objectives.
• Use insight and consultative selling techniques to teach customers about their industry and offer unique perspectives on their business, which link back to ADLINK’s solutions.
• Research prospective organizations and identify the right customer stakeholders to sell to.
• Coach customer stakeholders and build consensus for ADLINK solutions within their organization.
• Leverage the Challenger Sales methodology and an insights-driven sales processes, along with a current knowledge of industry and technical trends, to customize solutions for customer needs and business goals.
• Independently and collaboratively strategize for solving deal level challenges.
• Regularly update an accurate and robust pipeline of business opportunities and forecasts in SFDC with latest customer information and use customer intelligence for account planning.
• Prepare weekly and monthly territory sales forecasts and maintain your sales pipeline.
• Track weekly, monthly, and quarterly performance and sales metrics.
• Experience aligning business outcomes and initiatives with technology requirements.
• Manage rep partners.
• Support and manage the relationships with all assigned customers, ensuring high customer satisfaction.
• Cooperate in the annual planning process with Sales management, setting key objectives: design win and revenue targets, new customer targets, new opportunity creation goals, etc.
• Customer visits including giving technical presentations and product overviews to customers.
• As a trusted advisor, build in-depth knowledge of clients’ business priorities, challenges and initiatives that can be translated into additional ADLINK opportunities.

Key Account Manager – Central

• Develop new OEM/ODM accounts and proactively identify opportunities to add value and strengthen customer relationships.
• Play the pivotal role as quarterback to support key account customer requirements and orchestrate resources to win the business.
• Developing Executive Relationships and Establishing ADLINK as a Strategic Partner to them.
• Be a trusted advisor, deeply understanding the customer's needs to reduce their total cost of ownership, mitigate business risks, and enhance their market position.
• Meet and exceed assigned annual quotas, including but not limited to sales revenue, design win quantity, design win revenue, and new customer engagements.
• Penetrate vertical industries by up-selling and cross-selling ADLINK’s products and services including components, boards, systems, solutions, engineering and DMS services.
• Provide prompt response to field questions and inquiries from customers.
• Ensure customer satisfaction and customer retention through consistent, productive account calls; and structure, negotiate, and close deals that meet customer expectations.
• Western region based role but travel may be required (customer meetings within territory, annual sales events, etc.).

Key Account Manager

Key Account Manager – Central Texas

Key Account Manager – Casino Gaming

Key Account Manager – Central

Senior Key Account Manager