Sales Assistant – Part-time, fixed-term
adidas
part-time
Posted on:
Location Type: Office
Location: Hamburg • Germany
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About the role
- Knows the store targets and individual goals and works actively to achieve or exceed them, using all available resources
- Meets or exceeds customer expectations and drives sales and brand awareness by applying appropriate elements of the Customer guiding principles
- Builds an emotional connection with every customer by acting as a passionate and enthusiastic brand ambassador
- Actively incorporates basic knowledge and facts about seasonal products into the service approach in their store area
- Maintains an attractive, pleasant environment where customers enjoy shopping, paying attention to visual merchandising as well as order and cleanliness
- Adheres to the rules and procedures (SOM guidelines) that apply to the store and maintains a safe shopping and working environment
- Ensures product availability for the customer by assisting when deliveries arrive and the sales floor needs replenishing
- Minimizes losses by always monitoring stock levels when serving customers
- Trains/onboards new employees (if applicable)
- Works productively and respectfully with team members to achieve or exceed store goals
- Completes all mandatory training programs and successfully applies them to their work
- Cash handling / cashier duties (if applicable)
- o Ensures correct payment procedures including careful handling of merchandise
- o Performs cash reconciliation and till closing procedures carefully
- o Completes sales quickly and accurately and follows prescribed cash security guidelines (if applicable)
- Endless Aisle (if applicable) — Informs customers about the ordering/sales option in the online shop and uses the Endless Aisle tablet to provide product descriptions and/or customer feedback on products during the sales process
- Click & Collect (if applicable) — Monitors and oversees new online orders placed by customers that need to be reserved, packed and handed over to the customer in-store
- Ship from Store (if applicable) — Monitors and oversees new online orders that must be shipped to customers
Requirements
- 0–3 years retail experience
- Vocational training as a salesperson preferred
- Basic English skills
- Basic literacy and numeracy skills, strong communication skills
- Good German language skills
Benefits
- N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
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Hard Skills & Tools
cash handlingcash reconciliationvisual merchandisingcustomer servicestock monitoringsales processingproduct knowledgeorder managementnumeracy skillsliteracy skills
Soft Skills
communication skillsteamworkcustomer engagementproblem-solvingorganizational skillsenthusiasmpassion for brandrespectfulnesstraining and onboardinggoal orientation
Certifications
vocational training as a salesperson