adidas

Sales Assistant – 25 h/week

adidas

part-time

Posted on:

Location Type: Office

Location: Metzingen • Germany

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About the role

  • Builds an emotional connection with customers and embodies the brand values
  • Serves customers, sells products and conscientiously carries out store operations
  • Knows the store targets and individual targets and actively works to achieve or exceed them, using all available resources
  • Meets or exceeds customer expectations and drives sales and brand awareness by applying appropriate elements of the customer guiding principles
  • Establishes an emotional bond with each customer by acting as a passionate and enthusiastic brand ambassador
  • Actively incorporates basic knowledge and facts about seasonal products into the service approach within their store area
  • Maintains an attractive, pleasant environment where customers enjoy shopping, paying attention to visual merchandising as well as order and cleanliness
  • Adheres to the rules and procedures (SOM regulations) that apply to the store and maintains a safe shopping and working atmosphere
  • Ensures that products are available to customers by assisting when deliveries arrive and the sales floor needs to be replenished
  • Minimizes losses by always monitoring inventory while serving customers
  • Trains new employees (if applicable)
  • Works productively and respectfully with team members to achieve or exceed store goals
  • Completes all mandatory training programs and applies them successfully in their work
  • Cash handling (if applicable) o Ensures correct payment procedures including careful handling of merchandise o Carries out till closures accurately o Completes sales quickly and precisely and follows the prescribed guidelines for safeguarding cash (if applicable)
  • Endless Aisle (if applicable) Informs customers about the new ordering/sales option in the online shop and uses the Endless Aisle tablet to provide product descriptions and/or customer feedback on products during the sales process.
  • Click & Collect (if applicable) Monitors and oversees new online orders placed by customers that need to be reserved, packed and handed over to the customer in store.
  • Ship from Store (if applicable) Monitors and oversees new online orders that need to be shipped to customers.

Requirements

  • 0–3 years of retail experience
  • Formal training as a salesperson is desirable
  • Basic knowledge of English
  • Basic literacy and numeracy skills; good communication skills
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
cash handlinginventory monitoringvisual merchandisingcustomer servicesales techniquesproduct knowledgetill closuresorder processingretail operationstraining
Soft Skills
communication skillsteamworkcustomer relationship buildingenthusiasmpassionrespectfulnessgoal orientationadaptabilityproblem-solvingattention to detail
Certifications
salesperson training