adidas

Sales Assistant – 25 h/week

adidas

part-time

Posted on:

Location Type: Office

Location: Metzingen • Germany

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About the role

  • Builds an emotional connection with customers and embodies the brand values
  • Serves customers, sells products and conscientiously carries out store operations
  • Knows the store targets and individual targets and actively works to achieve or exceed them, using all available resources
  • Meets or exceeds customer expectations and drives sales and brand awareness by applying appropriate elements of the customer guiding principles
  • Establishes an emotional bond with each customer by acting as a passionate and enthusiastic brand ambassador
  • Actively incorporates basic knowledge and facts about seasonal products into the service approach within their store area
  • Maintains an attractive, pleasant environment where customers enjoy shopping, paying attention to visual merchandising as well as order and cleanliness
  • Adheres to the rules and procedures (SOM regulations) that apply to the store and maintains a safe shopping and working atmosphere
  • Ensures that products are available to customers by assisting when deliveries arrive and the sales floor needs to be replenished
  • Minimizes losses by always monitoring inventory while serving customers
  • Trains new employees (if applicable)
  • Works productively and respectfully with team members to achieve or exceed store goals
  • Completes all mandatory training programs and applies them successfully in their work
  • Cash handling (if applicable) o Ensures correct payment procedures including careful handling of merchandise o Carries out till closures accurately o Completes sales quickly and precisely and follows the prescribed guidelines for safeguarding cash (if applicable)
  • Endless Aisle (if applicable) Informs customers about the new ordering/sales option in the online shop and uses the Endless Aisle tablet to provide product descriptions and/or customer feedback on products during the sales process.
  • Click & Collect (if applicable) Monitors and oversees new online orders placed by customers that need to be reserved, packed and handed over to the customer in store.
  • Ship from Store (if applicable) Monitors and oversees new online orders that need to be shipped to customers.

Requirements

  • 0–3 years of retail experience
  • Formal training as a salesperson is desirable
  • Basic knowledge of English
  • Basic literacy and numeracy skills; good communication skills
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
cash handlinginventory monitoringvisual merchandisingcustomer servicesales techniquesproduct knowledgetill closuresorder processingretail operationstraining
Soft skills
communication skillsteamworkcustomer relationship buildingenthusiasmpassionrespectfulnessgoal orientationadaptabilityproblem-solvingattention to detail
Certifications
salesperson training