Senior Specialist, Ecommerce Catalogue
adidas
full-time
Posted on:
Location Type: Office
Location: Bogota • 🇨🇴 Colombia
Visit company websiteJob Level
Senior
About the role
- Support the DPC Customer Experience team with a consistent execution of projects, best practices and tools across the E-Commerce channel
- Lead catalog and customer experience projects for new and existing partners
- Manage cataloging agencies to ensure accurate product publication and high quality customer experience
- Define catalog KPIs and evaluate content quality to drive continuous improvement
- Use data to guide content and customer experience decisions based on performance and trends
- Implement enriched content to improve engagement and conversion
- Coordinate catalog and customer experience projects with top digital partners in the region
- Ensure timely and accurate product content across all digital touchpoints
- Align with internal and external teams to optimize the digital customer journey
- Set and manage project timelines and priorities with country teams
- Analyze results and replicate best practices across markets
- Build strong partnerships with Product, Marketing, Sales Ops, and E-Commerce teams
- Collaborate with DPC Business Analytics to improve reporting and performance tracking
- Provide local insights to strengthen regional customer experience strategies
Requirements
- University degree in the field of Business, Marketing or equivalent
- 3+ years of professional experience, 2+ years in E-Commerce
- Experience in digital catalog management systems such as PIM, middleware, and marketplaces
- Ideally experience in E-Commerce product description page design and management
- Sportswear industry experience is a plus
- Experience in working in cross-functional environments coordinating a diverse stakeholder set with different backgrounds and motivations
- Good project management skills, including the ability to lead several projects simultaneously
- Good communication skills and ability to convince people of proposed way of action
- Innovative mindset and results oriented hands-on-keyboard attitude
- Very good understanding of digital customer journey and online product presentation best practices
- Basic technical knowledge of E-Commerce front-end and on-site search mechanics
- Understanding of retailer's operational processes and metrics
- Proficient in MS Office
- Fluent English, both verbally and written is a must
- Portuguese is a plus
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
E-Commercedigital catalog management systemsPIMproject managementdata analysiscontent quality evaluationcustomer experience optimizationonline product presentationE-Commerce front-end knowledgeon-site search mechanics
Soft skills
communicationproject managementleadershipcollaborationinnovative mindsetresults orientedstakeholder managementtimelinessprioritizationconvincing