Customer Support

• To support the Wholesale business to achieve sales and market strategy objectives
• To ensure a reliable, adequate and competitive customer service level for all adidas and Reebok Key Accounts
• Recording and managing all types of orders (e.g. pre-orders and re-orders, contracts, call-off orders, off-price orders, direct shipments)
• Managing the customer order books, ensuring it is always updated according to the customer’s and company’s needs and requirements
• Acting as key contact for customers’ inquiries about order and delivery status, change requests, returns and claims
• Compiling various order-related analyses and reports at the request of customers, sales reps or other related internal teams

Senior Customer Service Specialist

Customer Service Representative – Patient Registration, Overnight

Customer Service Representative – Patient Registration