Field Service Engineer, Remote
Illumina
Job Level
Mid-LevelSenior
About the role
- Aderant is seeking a Technical Consultant. The Technical Consultant plays a key role in providing implementation, consulting, and technical expertise to clients during the deployment and integration of software solutions. This role involves working closely with clients to understand their business needs, configuring solutions to meet those needs, and ensuring successful project delivery. The Business/Technical Consultant collaborates with internal teams and stakeholders to drive customer satisfaction, adoption, and project success.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field (Master’s degree is a plus). Proven experience (typically 3-5 years) in professional services, consulting, or technical implementation roles, preferably in software or technology. Strong technical aptitude and proficiency in software configuration, system integration, and troubleshooting. Experience with project management methodologies (e.g., Agile, Waterfall) and project delivery best practices. Excellent communication and presentation skills, with the ability to effectively engage with stakeholders at all levels. Customer-focused mindset with a passion for delivering exceptional service and achieving client success. Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment. Problem-solving skills and the ability to analyze complex issues and propose effective solutions. Willingness to travel occasionally to client sites for onsite engagements (travel requirements may vary).
