Adepto Technical Recruitment Limited

TCS Administrator

Adepto Technical Recruitment Limited

contract

Posted on:

Location Type: Hybrid

Location: Northampton • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

Tech Stack

ERPOracle

About the role

  • **Key Responsibilities**
  • - Process customer orders accurately and within agreed service levels.
  • - Maintain and update customer records, pricing data, and product information within internal systems.
  • - Monitor open orders, shipments, and delivery schedules to ensure timely fulfillment.
  • - Support issue resolution by liaising with logistics, sales, supply chain, and customer service teams.
  • - Generate reports, dashboards, and performance metrics as required.
  • - Ensure compliance with internal controls, policies, and quality standards.
  • - Assist with system changes, testing, and process improvements related to TCS operations.
  • - Provide administrative support to the wider TCS and Customer Service teams.
  • - Handle customer queries professionally via phone and email when required.

Requirements

  • **Skills & Experience****Essential:**
  • - Strong administrative or customer service background.
  • - Excellent attention to detail and accuracy in data entry.
  • - Ability to multitask and prioritise workload effectively.
  • - Excellent communication skills (written and verbal).
  • - Proficient in Microsoft Office, especially Excel.
  • - Comfortable working in fast-paced, deadline-driven environments.
  • **Desirable:**
  • - Experience with ERP systems (SAP, Oracle, or similar).
  • - Previous experience in supply chain, order management, or B2B support.
  • - Understanding of logistics or distribution processes.
Benefits
  • **Working Arrangements**
  • - **Training Period:** 5 days per week in the Northampton office for onboarding and training.
  • - **Post-training:** Hybrid working model (office + remote), subject to performance and team requirements.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entryreport generationperformance metricsorder managementlogistics processessupply chain managementprocess improvementsadministrative support
Soft skills
attention to detailmultitaskingprioritizationcommunication skills