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Deputy Program Manager – Enterprise Administration Systems
Adept Consulting Services, Inc.Deputy Program Manager overseeing implementation of enterprise administration platform and coordinating multiple teams. Driving day-to-day program execution with a hands-on approach in a hybrid setting.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive project management expertise with a focus on implementing and coordinating complex enterprise software projects. Proficient in managing functional requirements, stakeholder communication, and project documentation to ensure successful program delivery.
Highest-signal resume keywords
Project Management Professional (PMP) CertificationEnterprise Software ImplementationFunctional Requirements ManagementStakeholder CommunicationMeeting Facilitation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementRequirements ImplementationRisk ManagementDependency CoordinationStatus ReportingGovernance DocumentationAction TrackingTesting ManagementCustomer Review ManagementProgram Deliverable Tracking
Soft Skills
OrganizationFollow-ThroughCollaborationAccountabilityCommunication
Tools & Technologies
Project ArtifactsRAID DocumentationAction TrackersWorkstream PlansStatus Reports
Certifications & Qualifications
Project Management Professional (PMP)
Industry Keywords
Policy Administration SystemClaims Administration SystemBilling Administration SystemPension Administration SystemBenefits Administration SystemEnterprise Administrative Platform
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Support the Program Manager in the daily execution of assigned Mcare program areas.
- Keep assigned workstreams organized, moving, and aligned with the overall program schedule.
- Work directly with team members and workstream leads to clarify priorities, remove blockers, connect the appropriate stakeholders, and move issues from discussion to action.
- Manage the implementation of approved functional requirements from planning through development or configuration, testing, review, and completion.
- Coordinate handoffs and dependencies among business, technical, QA, training, conversion, customer, partner, and advisory teams.
- Maintain visibility into milestones, dependencies, risks, issues, open decisions, readiness activities, customer reviews, and program deliverables.
- Track evidence of completion and provide project documentation needed to support deliverable and invoice reviews.
- Prepare and maintain project artifacts, including status reports, action trackers, decision logs, RAID updates, workstream plans, schedules, and governance materials.
- Facilitate project meetings, working sessions, status reviews, and stakeholder discussions.
- Prepare updates for customer and internal leadership meetings.
- Document decisions, assign and track follow-up actions, and escalate issues with clear context and recommended next steps.
- Reinforce a collaborative, accountable, and consistent operating rhythm across program teams.
- Apply practical project management processes that support delivery and governance without introducing unnecessary administrative overhead.
- Support additional organizational initiatives as needed, including RFI and RFP responses, customer demonstrations, internal project management improvements, and coordination or configuration activities involving new products, features, or capabilities.
Requirements
What you’ll need- At least eight years of progressively responsible project management experience.
- Active Project Management Professional (PMP) certification.
- Previous experience implementing or supporting at least one of the following:
- - Policy administration system
- - Claims administration system
- - Billing administration system
- - Pension administration system
- - Benefits administration system
- - Comparable enterprise administrative platform
- Experience leading or coordinating complex enterprise software implementation or modernization projects.
- Demonstrated ability to manage functional requirements through implementation, testing, customer review, and acceptance.
- Experience coordinating dependencies across business, technical, QA, training, customer, vendor, and implementation teams.
- Strong understanding of project schedules, risks, issues, decisions, dependencies, deliverables, and readiness activities.
- Experience preparing executive-level status reports, governance materials, action trackers, and RAID documentation.
- Strong meeting facilitation, stakeholder communication, organization, and follow-through skills.
- Ability to work effectively within a remote and geographically distributed team.
- Willingness and ability to travel approximately one week per month, with additional travel when necessary.
Benefits
Comp & perks- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- PTO