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IT Support, Security Specialist
Adept Consulting Services, Inc.IT Support & Security Specialist providing technology support and managing incidents in a hybrid workplace. Collaborating across teams with a focus on security and help desk functions.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in information security support and helpdesk operations, with a strong focus on incident management, compliance, and network security. Proficient in utilizing Microsoft operating systems and O365 products, along with security testing tools like Tenable and Splunk.
Highest-signal resume keywords
Information Security SupportHelpdesk SupportMicrosoft O365 ProductsIncident ReportingNetwork Security Testing Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Information Security SupportHelpdesk SupportIncident ReportingNetwork MonitoringSecurity Log Interpretation
Soft Skills
Collaborative WorkIndependent Work
Tools & Technologies
Microsoft Server Operating SystemsMicrosoft Workstation Operating SystemsTenableSplunk
Certifications & Qualifications
Associate’s Degree in Information TechnologyCurrent IT Certifications
Industry Keywords
Regulatory ComplianceSupport Ticketing SystemsVulnerability Management
Tech Stack
Tools & technologiesSplunk
About the role
Key responsibilities & impact- Provide general technology support
- Respond to and implement support tickets
- Assist documenting and managing incidents and vulnerabilities
- Perform network monitoring and reporting
- Ensure compliance with regulatory guidelines and policies
- Work collaboratively with teams
- Demonstrate ability to work independently with minimal supervision
Requirements
What you’ll need- Experience in information security related support - Required: 2 Years
- Experience in helpdesk related support - Required: 2 Years
- Experience with Microsoft server and workstation operating systems - Required
- Experience with Microsoft O365 products - Required
- Experience with incident reporting and support ticketing systems - Required
- Experience with network and computer security testing tools - Required
- Experience reading and interpreting security logs and reports - Required
- Experience working with Tenable and Splunk - Required
- Associate’s degree or current certifications within information technology - Required
Benefits
Comp & perks- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- PTO