Salary
💰 $85,000 - $95,000 per year
About the role
- Reports to a VP of Customer Success
- Manage and nurture relationships with key clients, providing ongoing support and strategic insights
- Ensure support before, during, and after campaigns and drive seamless campaign execution
- Articulate Adelaide’s value proposition and recommend optimizations based on data-driven insights
- Drive adoption of Adelaide's AU metric across brands, agencies, and media partners
- Collaborate closely with Sales to strengthen client relationships and expand the portfolio
- Partner with the Analytics team to deliver impactful reports, including custom analyses aligned with client objectives
- Act as a product expert, guiding clients through Adelaide’s measurement data and insights
- Coordinate with the Technical Account Management team to ensure seamless campaign setup
- Support AdOps to facilitate smooth implementation and execution of campaigns
- Leverage data visualization and storytelling techniques to provide actionable insights
- Foster strong client relationships and leverage insights to expand Adelaide's footprint
Requirements
- Bachelor’s degree required
- 5+ years of experience in digital media, adtech, or advertising (overview)
- 3+ years of ad tech / relevant industry experience (listed under "What you'll bring")
- Strong written and verbal communication skills
- Proficiency in Microsoft Excel, Powerpoint
- Experience working with verification / viewability partners, ad-serving platforms (CM360, Innovid, Extreme Reach, etc.) and DSPs (DV360, TTD, etc.)
- Proven record of managing strategic accounts, fostering client relationships and revenue growth
- Excellent organizational skills and attention to detail
- Ability to manage multiple tasks efficiently in a fast-paced environment
- A team-oriented approach with a growth mindset and enthusiasm for contributing in a fast-moving, high-impact environment
- Must be located on the West Coast (California preferred) for this fully remote role