Associate Customer Success Manager
Adelaide
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $70,000 per year
Job Level
JuniorMid-Level
About the role
- Interface with clients to provide support prior to, during, and after campaigns
- Ensure clients understand and use the data provided
- Explain Adelaide’s value and encourage optimizations based on insights from data
- Manage reporting and work with the Analyst team to draw insights from data, which may include custom investigations tailored to client-specific goals
- Serve as product expert and understand Adelaide data and measurement
- Manage campaign set up with integrations team based on client needs
- Provide support for AdOps implementation
Requirements
- 1+ years of experience in an Advertising Technology or Digital Media company
- Excellent communication skills, both written and verbal
- Data visualization/interpretation experience
- Proficiency in Excel and Google office
Benefits
- Health & Wellness Medical, dental, and vision insurance
- Paid time off
- Parental leave
- Wellness & Development Stipend
- Holiday break
- Volunteer time off
- Competitive salary
- Performance-based quarterly bonus
- Stock options
- 401k Retirement Plan
- Remote-first environment
- Access to WeWork spaces available
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data visualizationdata interpretationExcelGoogle Office
Soft skills
communication