Diagnose, resolve, and escalate complex technical incidents across full‑stack architectures including ITSM, IaC, CI/CD, automation, and observability.
Investigate customer issues collaboratively across multiple teams and deliver actionable resolutions.
Produce clear, well‑structured technical documentation for implemented solutions.
Perform peer reviews, share best practices, and ensure technical excellence across the team.

Requirements

B2+ English level or higher (interviews and daily work are 100% in English).
Must reside in Colombia and have legal authorization to work in the country.
Minimum 5 years of professional experience building, deploying, and supporting technical solutions.
5+ years of experience working with several of the following tools and technologies: Python, Django, Docker, Ansible and SQL.
5+ years of experience with CI/CD pipelines and their application to automation workflows.
2+ years of experience with data‑management concepts including Infrastructure as Code (IaC) and Source of Truth strategies.
Experience consuming and integrating REST APIs within web frameworks.
Strong understanding of traditional Git workflows for collaboration.
Experience with automation and networking libraries/tools such as: pytest, Nornir, Netmiko, NAPALM, Nautobot and NetBox.
Solid understanding of Source of Truth automation architectures.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonDjangoDockerAnsibleSQLCI/CDIaCREST APIsGitpytest

Soft Skills

collaborationtechnical documentationproblem-solvingpeer reviewsbest practicescommunication