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Digital Operations Manager
Adams OutdoorDigital Operations Manager overseeing programmatic advertising operations and digital billboard network. Responsible for managing system integrations, vendor relationships and project workflows.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in programmatic ad operations, including hands-on management of exchange integrations and vendor accountability. Proficient in project management and effective communication with both technical and non-technical stakeholders.
Highest-signal resume keywords
Programmatic Ad OperationsExchange Integrations ManagementVendor Relationship ManagementProject ManagementTechnical Troubleshooting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Programmatic Exchange IntegrationsConfiguration ManagementPerformance OptimizationData Flow DiagnosisDigital Inventory Management
Soft Skills
Clear CommunicationMultitasking
Tools & Technologies
AsanaContent Management SoftwareMedia Player Software
Industry Keywords
Digital Media OperationsSSPDSPCampaign ExecutionIncident Response
About the role
Key responsibilities & impact- Full ownership of our direct and exchange programmatic systems
- Hands-on configuration, management, and troubleshooting of exchange integrations, deal ID setup, creative specs, and pacing
- Own the technical relationship with DSP and SSP partners
- Partner with Sales and Revenue teams to surface delivery issues and support campaign execution
- Serve as the internal subject matter expert on how the programmatic stack works and how to keep it running
- Full ownership of digital uptime across our billboard network in all active markets
- Day-to-day health monitoring, incident response, and resolution workflows for digital display outages
- Own and administer digital inventory booking and contract management platforms
- Manage content management and media player software vendors, holding them accountable to roadmap commitments and SLAs
- Act as the primary liaison between digital ops, IT, and sales on issues affecting digital inventory availability and delivery
- Drive resolution of booking conflicts, overbooking diagnostics, and play count discrepancies
- Coordinate with the data team on play count pipeline integrity, alerting, and reporting accuracy
- Manage project tracking and team workflows, keeping workstreams organized across markets and stakeholders
Requirements
What you’ll need- 5+ years of experience in programmatic ad operations, digital media operations, or a related operations role
- Hands-on experience operating programmatic exchange integrations: SSP or publisher-side experience strongly preferred over DSP or agency-side
- Demonstrated system ownership across the full lifecycle: configuration, monitoring, performance optimization, and vendor accountability
- Experience managing vendor relationships and holding partners accountable to SLAs
- Comfort working deep in technical systems: you understand how data flows between platforms and can diagnose where it breaks
- Strong project management skills with the ability to juggle multiple active workstreams across markets and vendors
- Clear communicator who can translate technical issues for non-technical stakeholders
- Proficiency with project management tools such as Asana
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off