Adame Services LLC

Operations

• Acts as the Safety Champion for their respective division and ensures the highest level of safe work practices
• Plans, schedules, coordinates, and provides general supervision for the construction, operation, and maintenance of a safe, economical, and reliable electric transmission and distribution system within an assigned operating division
• Actively supervises the day–to-day activities of the division. The expectation is that the Manager will spend approximately 70% of the time planning, supervising, and enhancing operations.
• Effectively manages the use of service workers, maintenance crews, and division resources to ensure that compliance with the established PSC targets is achieved for both frequency and duration of outages.
• The reliability of the electric system is measured in terms of outage frequency (SAIFI) and duration (CAIDI).
• Investigates and resolves complaints, coordinates customer service needs with other departments as required, and ensures that customers are treated fairly and consistently
• Communicates effectively with customers by phone, in writing, or in person regarding construction, operations, and maintenance
• Sets clear and concise performance expectations, and effectively communicates them; sets the leadership example for the assigned division and is knowledgeable and prepared to implement the Electric Emergency and/or Gas Emergency response plans
• Completes assigned reports, goals, objectives, and special assignments on schedule through the appropriate use of corporate assets and control of costs
• Coordinates Capital and Expense Annual Work Plans with the respective budgets and translates into monthly and weekly plans
• Maintains a big picture vision and provides leadership to ensure that divisional objectives and results stay aligned with group and corporate objectives
• Identifies and implements appropriate changes to existing processes that foster continuous improvement in productivity and development of individuals, work groups, and division performance
• Provides leadership and direction within the district as emergent issues arise and brings facility and security related issues to the appropriate parties for resolution
• Participates in the Company's emergency management processes and storm/emergency response; provides support during restoration efforts

Manager – Electric District Operations