Acxiom

Solutions Engineer

• Solution Design & Architecture
• Uncover technical and business requirements through client engagement
• Lead discovery sessions to align on goals, constraints, and success metrics
• Translate challenges into scalable technical solutions
• Design feasible, best-practice-aligned solutions that fit Acxiom and partner capabilities
• Enablement & Deal Acceleration
• Support pre-sales and influence deal strategy with sales teams
• Contribute to RFPs/RFIs with technical input and solution narratives
• Remove technical barriers and accelerate sales through collaboration
• Coordinate pricing inputs for complex solutions with stakeholders
• Solution Innovation
• Pilot and co-develop solutions for emerging needs
• Capture insights to refine offerings and boost adoption
• Provide feedback to shape product and solution strategy
• Value Articulation
• Translate features into clear business benefits
• Tailor messaging to different stakeholder roles
• Use proof points and demos to build solution confidence
• Highlight Acxiom’s differentiators and unique value

Solution Engineer

Affiliate Manager

• Act as the primary point of contact for clients
• Build trust with client decision makers by understanding client goals
• Support Quarterly Business Reviews (QBRs)
• Build client relationships at a strategic level
• Facilitate work internally to solution new capabilities
• Ensure continuous value delivery and long-term satisfaction

Expert Services Partner

• Act as the primary point of contact for clients
• Maintaining operational rigor and strategic guidance
• Coordinating issue response and notifying leadership as needed
• Supporting Quarterly Business Reviews and showcasing value
• Monitoring account health for compression and churn risk signals

Partner, Expert Services

• Assists various stakeholders and teams with understanding the capabilities of the Salesforce Marketing Cloud platform.
• Works closely with various stakeholders to elicit, define and refine requirements for the Salesforce Marketing Cloud platform.
• Works closely with various stakeholders to design solutions involving the Salesforce Marketing Cloud platform.
• Documents design solutions within the appropriate documents as dictated by the established development processes.
• Establishes and evolves best practices for the development efforts within the Salesforce Marketing Cloud platform.
• Provides leadership and guidance on all technical aspects of the Salesforce Marketing Cloud platform.
• Stays current on Salesforce Marketing Cloud platform features and capabilities.
• Identifies risks to the platform or individual initiatives that they are engaged with and helps develop risk mitigations.

Expert SFMC Solution Architect

Operations

• Manage teams responsible for the delivery of digital marketing solutions
• Act as the primary daily client contact
• Ensure timely and quality delivery of various digital solutions
• Work directly with client contacts on tactical campaign tasks
• Manage campaign schedules and timelines
• Monitor the day-to-day delivery of digital marketing services

Campaign Operations Manager

Customer Success Manager

• Performs client relationship management, value measurement execution, and stakeholder engagement within consulting engagements.
• Supports client Value Realization initiatives and delivery teams utilizing customer success methodologies and value measurement techniques to maximize business outcomes and demonstrate measurable value throughout the engagement lifecycle.
• Analyzes client success patterns and translates business objectives into value realization roadmaps.
• Brands advocate ensuring metrics and key performance indicators demonstrate measurable business value in projects.

Solution Engineer

Expert Services Partner

Partner, Expert Services

Expert SFMC Solution Architect

Campaign Operations Manager

Customer Success Manager – Adobe Practice