Project Manager
Acxiom
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AWS
About the role
- Independently execute a new control validating credit card rewards offer fulfillment using proprietary bank systems and tools; training will be provided but experience in Citi systems - AWS, Rewards Tables, and Sawgrass is a plus
- Analyze transaction data and customer statements to confirm accurate rewards fulfillment and detect anomalies or errors
- Collaborate with cross-functional teams (e.g., Marketing and Rewards) to investigate and resolve potential issues that may need to be escalated for further review
- Maintain detailed validation documentation that will include new automated reporting, system screen shots, specific validation calculations performed (Excel worksheet), and other artifacts/evidence to document the complete review of the offer fulfillment
- Timely submission of artifacts to central fulfillment oversight team
- Adept at operating in a fast-paced environment with strict service level agreements to complete validations
- Proactively identify improvement opportunities to increase the efficiency and quality of validations
- Develop senior leadership level monthly review of validation findings
- Develop and maintain procedures for the validation process
- Assist the broader Fulfillment Oversight Team as needed
Requirements
- 4 - 6 years of relevant experience
- Advanced analytical skills and demonstrated problem-solving skills
- Strong written and verbal communication and interpersonal skills
- Ability to work both collaboratively and independently; ability to navigate a complex organization
- Ability to work under pressure and manage deadlines or unexpected changes
- Bachelor's degree; experience in compliance, or other control-related function in financial services, regulatory organization, or consulting firm
Benefits
- Health insurance
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysistransaction analysisvalidation documentationautomated reportingExcelproblem-solvingcontrol validationanomaly detectionprocess improvementreporting
Soft skills
analytical skillswritten communicationverbal communicationinterpersonal skillscollaborationindependencepressure managementdeadline managementadaptabilityorganizational skills