General Manager

ACW

General Manager leading Air Culinaire Worldwide's White Plains aviation catering operations. Overseeing staff, food safety, client service, sales, profitability, and market performance.

Posted 8/22/2026full-timeAshburn, Glendora, San Jose, SeaTac, Tampa, White Plains • California, Florida, New York, Virginia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing kitchen and catering operations, ensuring compliance with HACCP and food safety regulations, and driving financial performance through effective team leadership and client relationship management. Proficient in utilizing tools like Shipday for logistics and Coupa for reporting and expense management.

Highest-signal resume keywords

HACCP ComplianceCatering Operations ManagementTeam Training and DevelopmentClient Relationship ManagementFinancial Performance Oversight

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Kitchen Operations ManagementCatering LogisticsPayroll ProcessingInventory ReportingMenu CoordinationFood Safety StandardsSales PromotionsQuality AssurancePerformance ReviewsComplaint Resolution

Soft Skills

CommunicationTeam LeadershipProblem SolvingRelationship BuildingClient Engagement

Tools & Technologies

ShipdayCoupa

Industry Keywords

Food Safety RegulationsCorporate GuidelinesStandard Operating ProcedureHealth and Safety RegulationsState Labor Laws

Tech Stack

Tools & technologies

ChefERP

About the role

Key responsibilities & impact

Support the District Manager by directing and coordinating Air Culinaire activities and operational duties in the market
Manage team work quality, operational standards, product specifications, accuracy, training, and culinary expertise
Direct kitchen and catering operations and supervise and train staff
Ensure compliance with company policies, procedures, HACCP, food safety, health and safety regulations, and corporate guidelines
Use Shipday for catering order logistics and deliveries, including delivery photos and recipient names
Support the District Manager and Senior Director of Operations and Sales team through communication, reporting, collaboration, and procedure adherence
Drive market performance, efficiency standards, P&L performance, and scheduled profitability
Execute local sales and promotional efforts, client engagement, relationship-building, customer service, and client loyalty initiatives
Coordinate culinary events, regional menus, staff training, development, and payroll records
Support payroll, HR, IT, Finance, scheduling, performance reviews, hiring, discipline, and related documentation
Support financial performance, inventory reporting, local purchasing, and receiving
Manage cleaning, maintenance, repairs, contracts, and services for company assets
Investigate and resolve food- and service-related complaints and process events
Implement and enforce corporate policies, sales and marketing initiatives, client relationships, and the Standard Operating Procedure
Submit timesheets, checklists, operational performance reports, weekly Coupa expense reports, and vehicle maintenance audits

Requirements

What you’ll need

Experience supporting operational directives involving kitchen accuracy, office administration, personnel, local clients, facilities, capital assets, government compliance, and corporate requirements
Experience supporting catering operations and supervising and training staff
Ability to oversee preparation and service quality and accuracy for food and concierge services
Ability to speak and understand Spanish is a strong advantage and may be a deciding factor
Compliance with state labor laws regarding meal and rest breaks and required documentation
Experience supporting culinary event execution, menu coordination, staff training and development, and payroll approval
Experience with payroll/labor processing, scheduling, performance reviews, training, hiring, discipline, and related paperwork
Knowledge of kitchen financial performance, quality standards, corporate guidelines, and budgets
Knowledge of HACCP, food safety, health and safety regulations, premium quality, customer communication, relations, satisfaction, and timely delivery
Experience with sales promotions, client relationship visits, inventory reporting, purchasing, and receiving policies
Experience managing cleaning and maintenance of company assets and arranging repairs, contracts, and services
Experience investigating and resolving food- and service-related complaints
Ability to communicate, implement, and enforce corporate policies and procedures
Ability to use and enforce Air Culinaire's Standard Operating Procedure (SOP)
Ability to report timesheets, operations checklists, operational performance reports, and expense reports through Coupa
Ability to manage and audit monthly vehicle maintenance logs
Must complete pre-employment criminal background check, drug test, MVR if applicable, and E-Verify

Benefits

Comp & perks

Healthcare and supplemental benefits eligibility on the first day of the month following 30 days of employment
401(k) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions
Three medical plans with employer contribution
Dental and vision insurance
Company-paid basic life insurance and optional voluntary term life insurance
Company-paid short-term and long-term disability insurance
Supplemental benefits, including critical illness, accident insurance, and hospital indemnity insurance
Health Savings Account and Flexible Spending Account available for eligible plans
Generous vacation program for full-time employees
Employee Assistance Program (EAP)
Promote-from-within opportunities and career advancement