Senior Operations Analyst
Acumen, LLC
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $95,000 per year
Job Level
Senior
About the role
- The Senior Operations Analyst is cross-functional project leader focused on enhancing the profitability and efficiency of the company.
- This analyst role drives strategic improvement and cross-functional collaboration projects by leveraging data analysis, process evaluation, and performance metrics to optimize cash flow and supporting Acumen’s long term financial health.
- Define and document functional and technical reporting requirements; work with data engineering teams to ensure data sourcing, transformation, and model design meet analytical and process improvement objectives.
- Serve as the liaison between business operations and data engineering, translating business objectives into technical requirements and ensuring alignment.
- Leverage tools like Excel and Power BI to surface insights, track trends, and support data-driven decision-making, with a focus on identifying actionable opportunities for efficiency.
- Setting and monitoring key performance indicators, and communicating trends and risks.
- Employ advanced analytical tools and methodologies to develop forecasts and models that predict potential future challenges in billing.
- Conduct end-to-end assessments of workflows, systems, and operations to identify inefficiencies, bottlenecks, and risks.
- Provide actionable insights and recommendations that inform leadership decisions and help prioritize operational initiatives.
- Maintain current-state process documentation to support governance, risk management, and operational transparency.
Requirements
- Bachelor’s degree in Business Administration, Analytics, Operations Management or related field
- Six Sigma Green Belt Certified
- 5+ years of experience in operations analysis, process improvement, or business consulting
- Advanced proficiency in Power BI, including DAX, Power Query, and data modeling
- Excellent analytical, problem-solving, and communication skills
- Experience in process documentation, requirements gathering, and workflow redesign
- Ability to balance hands-on data work with strategic thinking and cross-functional collaboration
- Change management and stakeholder facilitation experience
Benefits
- medical, dental and vision coverage
- generous paid time off
- incentive bonuses to those who qualify
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisprocess evaluationperformance metricsforecastingdata modelingrequirements gatheringworkflow redesigncash flow optimizationanalytical toolsprocess documentation
Soft skills
analytical skillsproblem-solvingcommunication skillsstrategic thinkingcross-functional collaborationstakeholder facilitationchange managementleadership decision supportactionable insightsoperational transparency
Certifications
Bachelor’s degreeSix Sigma Green Belt Certified