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Senior ERP Implementation Consultant
AcumaticaSenior Consultant providing strategic ERP implementation support to Acumatica customers post go-live. Leveraging ERP expertise to enhance customer experience and system usage in a collaborative environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ERP software implementation and customer advocacy, with a strong focus on improving customer satisfaction and operational efficiency. Proficient in business process consulting, system architecture, and financial reporting within ERP environments.
Highest-signal resume keywords
ERP Software ImplementationAcumatica ConsultingMicrosoft SQL ServerBusiness Process ImprovementPresentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ERP System ConfigurationFinancial Report WritingBasic Accounting ConceptsDatabase Schema UnderstandingProject ManagementBusiness Application SoftwareCustomer Success StrategiesWorkflow CustomizationPerformance ManagementBusiness Review Conducting
Soft Skills
Customer AdvocacyAnalytical ThinkingOrganizational SkillsCreative Problem SolvingProfessional Communication
Industry Keywords
Construction ERPDistribution ERPField Services ERPSupply Chain ERPInventory Management
Tech Stack
Tools & technologiesERPMS SQL ServerSQL
About the role
Key responsibilities & impact- Serve as a trusted advisor for assigned ERP customers post go-live
- Act as a customer’s advocate within the organization to ensure successful outcomes that drive customer satisfaction.
- Conduct regular business reviews to understand customer objectives and upcoming initiatives.
- Provide continuous functional and business process consulting to help customers improve their Acumatica usage.
- Assess current processes and recommend best practices to help improve efficiency.
- Provide insights into customers into existing and upcoming new features in the new Acumatica versions.
- Discuss and advise on the system architecture, integrations, reporting, workflows, and customization strategies.
- Guidance on upgrade and proactive performance management of customer’s environment.
- Partner with support, engineering, services, and ISV teams to address customer needs.
- Communicate customer feedback to the product teams to influence future product enhancements.
- Support Customer Success teams in helping to identify upselling license opportunities.
Requirements
What you’ll need- You have a bachelor’s degree in computer science, Information Technology, Business Technology, Commerce or a related field of study.
- You have installation and configuration experience with various Business Application Software (Mid-Market ERP).
- You have basic accounting understanding; Draw T-accounts for analytical uses, know basic accounting concepts – ledgers, sub-ledgers, debits and credits.
- Software presentation and demonstration experience.
- ERP System financial and ad-hoc report writing a plus.
- Experience with Microsoft SQL Server; SQL Server relational database concepts including database schemas and the ability to understand a relational database design.
- You have 5+ years’ ERP software implementation experience in construction, including business consulting, project management, project definition, estimating, proposal writing, and engagement planning.
- Experience in distribution, field services, supply chain, financials and/or Inventory ERP implementation is a plus.
- You are self-motivated with a proven track record in business software sales and knowledge of technology.
- You are organized and analytical, and able to eliminate implementation obstacles through creative and adaptive approaches.
- You have strong presentation skills, can communicate professionally, and can write reports, business correspondence, professional emails, and procedure manuals.
- You can read, analyze, and interpret general business and technical information.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development opportunities