Support the collection and documentation of business and functional requirements for enhancements and new features.
Map current workflows, analyze inefficiencies, and identify opportunities for optimization or automation.
Build summaries, dashboards, and ad-hoc analysis to help product managers and stakeholders make informed decisions.
Participate in UAT cycles, validate functionality, and ensure changes align with business needs.
Maintain clear, accurate, and updated documentation for requirements, process flows, and system updates.
Work with product managers, developers, QA, and business stakeholders to ensure alignment between needs and technical solutions.

Requirements

A completed Bachelor’s degree in business, Information Systems, Computer Science, or related field is required.
Strong analytical and problem-solving skills with attention to detail.
Basic understanding of business applications and software development lifecycle (SDLC).
Proficiency in Microsoft Office Suite; familiarity with tools like Jira, Confluence, or similar is a plus.
Excellent communication and interpersonal skills.
Less than 2 years of related work experience is highly preferred

Benefits

Health care
Dental coverage
Vision plans
401K benefits
Commissions/incentive compensation depending on the role

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business requirementsfunctional requirementsworkflow analysisoptimizationautomationUAT cyclesdocumentationsoftware development lifecycleanalytical skillsproblem-solving

Soft Skills

attention to detailcommunication skillsinterpersonal skills

Certifications

Bachelor's degree