Healthcare Program Manager – Notional

Acuity International

Healthcare Program Manager overseeing strategic and operational health services at detention facilities. Ensuring compliance with healthcare standards and managing quality improvement and risk management programs.

Posted 5/21/2026full-timeCape Canaveral • Arizona, Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The Healthcare Program Manager (HPM) provides strategic and operational leadership for all health services delivered at a single detention facility.
The HPM is accountable for full compliance with Performance-Based National Detention Standards (PBNDS), National Detention Standards (NDS 2000), National Commission on Correctional Health Care (NCCHC) accreditation standards, and applicable American Correctional Association (ACA) Health Services Design standards.
This position ensures detainee health care is delivered in a safe, equitable, cost-effective, and legally defensible manner consistent with community standards of care.
Ensure adherence to government regulations, contractual requirements, and accreditation standards (e.g., NCCHC, ACA, Performance-Based National Detention Standards, OSHA, HIPAA).
Develop and implement site-specific health services policies and procedures.
Plans, directs, and ensures activities to establish ACA accreditation.
Maintains operational compliance with NDS medical care standards applicable to facilities not yet transitioned to PBNDS, as directed by the contracting officer representative (COR).
Implements NDS requirements for intake health screening, infirmary care, and medication administration where applicable.
Develops and deploys processes to ensure required NCCHC documentation: health records, quality improvement (QI) reports, peer review, and credentialing files are maintained.
Aligns physical health services space, equipment, and operational workflows with ACA standards for health care facility design.
Coordinates with facility management to ensure health services areas meet ACA space and safety standards.
Develop and maintain quality improvement, patient safety, infection control, and risk management programs.
Prepare for and support internal/external audits and inspections.
Act as the primary point of contact with the government customer, prime contractor, and detention facility leadership, providing timely reports, updates, and recommendations.
Ensure accurate and timely submission of reports, incident documentation, and statistical data required under the government contract.
Ensure health records are maintained in accordance with HIPAA, records management requirements, and NCCHC standards.
Prepare, review, and submit required reports, including Significant Incident Reports (SIRs) for deaths, serious illness, or suicide attempts.
Coordinate and facilitate all inspections, NCCHC accreditation surveys, and ACA audits; respond to findings with documented corrective actions.
Ensure all detainee grievances related to health care are investigated and resolved within required timeframes.
Develop and implement site-specific and system-wide operational plans, staffing models, and service delivery frameworks.
Coordinates emergency medical response planning, drills, and continuity of operations in compliance with facility protocols.
Oversees the site infection control program including surveillance, outbreak response, communicable disease reporting, and compliance with CDC and local public health directives.
Manages the TB screening program and ensures compliance with applicable local and federal public health standards.
Oversees behavioral health program operations including intake mental health screenings, crisis intervention, suicide watch, and step-down programming.
Ensures safe medication management practices including formulary compliance, medication administration records (MAR), controlled substance accountability, and pharmacy audits.
Maintains compliance with DEA regulations for controlled substances and applicable state pharmacy board requirements.
Other duties and projects assigned.

Requirements

What you’ll need

Master’s degree in healthcare administration, Public Health, Business Administration, Nursing or related field preferred (Bachelor’s degree with significant relevant experience may be considered).
Minimum of 5 years of progressive leadership experience in healthcare administration, preferably in correctional, detention, military, or government-contracted healthcare environments.
Knowledge of federal and state healthcare regulations, detention facility healthcare standards, and government contracting compliance.
Strong leadership, communication, and interpersonal skills with the ability to lead diverse teams in a secure environment.
Proficiency in Microsoft Office Suite and healthcare management systems (EHR, scheduling, inventory).
Must be able to multi-task, be detail-oriented, be organized, and have excellent verbal and communication skills.
Ability to obtain and maintain necessary clearances and credentials required for access to detention facilities.
Ability to obtain and maintain favorable background investigations.
Meet the requirements of the contract for all immunizations.
Must be a U.S. citizen or permanent resident, resided in the U.S. for 3 years in the past 5 years.
Must be at least 21 years of age.
Must complete all required training.
Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities.

Benefits

Comp & perks

Health insurance
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

healthcare administrationpublic healthhealth services policiesquality improvementinfection controlrisk managementmedication managementbehavioral health program operationscompliance with healthcare regulationsgovernment contracting compliance

Soft Skills

leadershipcommunicationinterpersonal skillsorganizational skillsdetail-orientedmulti-taskingflexibilityability to lead diverse teamsproblem-solvingadaptability

Certifications

Master’s degree in healthcare administrationBachelor’s degree in related fieldNCCHC accreditationACA accreditationDEA compliance