Acuity, Inc.

Implementation Manager

Acuity, Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $85,000 - $125,000 per year

About the role

  • Spearhead the client implementation process, including kick-off, workshops, configurations, integrations, adoption, and training.
  • Manage multiple projects, ensuring seamless communication and adherence to timelines.
  • Maintain consistent communication with leadership, project teams, and clients.
  • Lead the implementation lifecycle, fostering robust relationships with key HR Acuity clients and ensuring their organizational needs are met with excellence.
  • Develop structured project plans to expedite clients’ time to value and establish trust.
  • Mentor clients on business process optimization and change management, ensuring successful adoption of our solutions.
  • Collaborate across the organization to address client concerns and meet project deadlines.

Requirements

  • At least 5 years of software implementation experience, experience implementing HR SaaS is a plus.
  • Proven ability to drive organizational change and enhance internal/external processes.
  • Demonstrated track-record of exceptional communication across all levels and functions of an organization.
  • Strong Communication Skills: Exceptional oral and written communication, including facilitating training and leading executive meetings.
  • Strong organizational, prioritization, and analytical abilities.
  • Quick learner, ready to master new systems and processes.
  • Able to work effectively across various organizational levels.
  • Track record of enhancing client satisfaction through engagement and communication.
  • Capable of managing multiple enterprise-level clients in dynamic environments.
  • Experienced in working with engineering, product, and customer support teams.
Benefits
  • Stay healthy and happy with our comprehensive medical, dental and vision plans.
  • You can also choose from FSA or HSA options to suit your needs.
  • Save for your future with our 401K plan that matches your contributions.
  • Enjoy paid leave for various life events, such as sickness, disability, or parenthood.
  • Own a piece of the company with our #Allin Shares Program.
  • Take a break from work with our unlimited PTO policy to refresh and recharge.
  • Company paid holidays, birthday day off, closed 4th of July week and December holiday week,
  • half day summer Fridays* and half day first Fridays*, and 8 hours of volunteer time.
  • Earn extra cash by referring qualified candidates to join our team.
  • Access professional and personal support through our employee assistance program.
  • Work from anywhere with our remote work environment that fosters collaboration and creativity.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software implementationHR SaaSbusiness process optimizationchange managementproject managementanalytical abilitiesclient engagement
Soft Skills
communicationorganizational skillsprioritizationmentoringcollaborationleadershipadaptabilityclient satisfaction